Data Entry Customer Service

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OBJECTIVE:

To obtain a challenging position that offers an opportunity for advancement and experience with a

chance for personal growth.

SUMMARY OF QUALIFICATIONS: Financial industry skills, Customer Service, Data Entry,

Mail Processor, Scanner operator and general office skills, ICD-9 and CPT coding and training,

Knowledge of all Microsoft applications as well as Windows, low income housing tax credit

knowledge and utility allowance skills, General cleaning and security checks on aircrafts.

WORK EXPERIENCE:

December 2013 to Current, Maintenance Worker Supervisor

Lead in February 2014 to Supervisor April 2014

National Aviation Services (St. Louis Lambert Airport) St. Louis, MO

Perform and supervise 8 to 11 team members for basic cleaning duties inside of incoming

aircrafts.

Prepared aircraft for the next flight by stocking and performing quality checks

Prepared paperwork for duties to be completed by team members

Other duties as assigned by manager

April 2012 thru November 2012, Data Entry Clerk

Zeffert & Associates, St. Louis, MO

UA Department Clerk and Training Department Clerk (Dual Roles)

Performed data entry functions for the incoming Utility Department

Open and processed mail, create attendance certificates for the Training Department

Answered and researched all incoming inquiries pertaining to training and utilities companies

September 2011 thru June 2012, Merchandiser Clerk

Macy’s Department Stores, Des Peres, MO

Stocked clothing on sales floor for easy customer shopping experience

Assisted customers when needed with purchase

Coordinated team for big display changes

Restocked and pulled merchandise when necessary

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Ethelyn Bruce’s Resume

October 2005 thru May 2009 and September 2009 thru May 2010, Market Data Analyst and

Stock Pricing Clerk

Aerotek (On Assignment at Wells Fargo) St. Louis, MO

Analyzed and review stock pricing

Adding entitlements to user records for market data team

Research pricing of stocks on Bloomberg machines and other pricing sources, updated pricing in

the BETA system, while keeping up with compliance rules and regulations of the Wells Fargo

company.

Analyzed and reviewed all pricing sources.

Contact branch management on changes of employee entitlements

March 2007 thru October 2008, Data Entry and Kodak Scanner

Optitek, Inc. Brentwood, MO

Prepared files to be scanned

Open and processed mail when needed

Scanned files and records using Kodak scanner

Performed data entry and quality control files and records after scanning.

January 2003 thru March 2007, Data Entry Operator and Human Resource Assistant

RehabCare Group, Clayton, MO

Data entry of patient and therapist time sheets

Entry of ICD 9 and CPT code on patient’s accounts

Contact different facilities about patient or therapist information

Entry of employee information into HRIS system

EDUCATION:

Sanford Brown College, Associates Degree in Web Programming

Hazelwood, MO, Graduated 2002

High School Diploma

Ritenour High School, Overland, MO 1997 thru 2001

Contact this candidate