Customer Service Manager

TERRELL MCFADDEN

**** ******** ***** *****: 570-***-****

Tobyhanna, PA 18466 Email: ***************@*****.***

OBJECTIVE:

A challenging position, utilizing abilities developed through my experience and education with the

opportunity for professional growth based on performance

KEY QUALIFICATIONS

• Two years of dedicated experience in warehouse setting

• Able to operate forklift and pallet jack

• Highly skilled in receiving incoming material and goods from vendors and suppliers

• Hands-on experience in verifying quality and quantity of materials by checking merchandise

against packing list

• In depth knowledge of maintaining inventory records and ensuring identification of damaged

goods

EXPERIENCE

Warehouse Worker ERG Staffing, Stroudsburg, PA March 2013-present

• Able to operate forklift and pallet jack

• Packed and unpacked orders as and when instructed

• Verified quantities and items being shipped

• Worked in the induction and shipping area of warehouse

• Worked on assembly line

•

Warehouse Worker One Source Staffing Tannersville, PA December 2012-February 2013

• Received, stored and distributed goods

• Loaded and unloaded shipments

• Performed goods receipts and goods issues

• Coordinated material transfers

Lifeguard Great Wolf Lodge, Scotrun, PA Nov 2010-March 2011

• Maintained constant surveillance of patrons in the facility, acted immediately and appropriately to

secure safety of patrons in the event of emergency.

• Provided emergency care and treatment as required until the arrival of emergency medical service

• Presented professional appearance and attitude at all times, and maintained a high stand of

customer service

• Performed various maintenance duties as directed to maintain a clean and safe facility

• Participated in regular in-service training sessions

• Completed additional duties as assigned by supervisor

Assistant Kitchen Manager Kentucky Fried Chicken Mount Pocono, PA April 2010-October 2010

• Check for safety and sanitation issues

• Cooked on both hot and cold sides of cook line

• Evacuate and maintain kitchen equipment

• Take responsibility for preparing and cooking the food

• In addition to cooking, kitchen employees must perform other duties assigned such as cleaning

the dining area and kitchen

• Necessary to have good communication skills, willingness to work, and friendly personality with

customer

EDUCATION:

Northampton Community College

Major-Sports Medicine. Aug 2012- May 2014

Coppin State University

Major- Sport Management Concentration Sports Medicine. August 2011-May 2012

Contact this candidate