Customer Service Sales
Resume:
Aloya Bruce
las vegas, NV *****
Cell: 510-***-****
E-Mail: *********@*****.***
Professional Summary
Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Motivated customer service specialist with over [3] years retail experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
Creative problem solver
Exceptional communication skills
MS Windows proficient
Quick learner
Strong client relations
Strategic sales knowledge
Credit card processing
Multi-line phone talent
Cash flow management
Shipping and receiving professional
Floor set design expertise
Work History
April 2010 to January 2011
sixflages discovery kingdom Vallejo, 94591, CA
cashier/sales associate /Customer service
Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
July 2012 to April 2014
sears Hayward, CA
cashier / sales associate / customer servies
Answered an average of calls per day by addressing customer inquiries, solving problems and providing new product information.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientèle.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Answered product questions with up-to-date knowledge of sales and store promotions.
October 2013 to February 2014
enterprise rent a car Berkeley, CA
sales associate
enterprise
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Directed calls to appropriate individuals and departments.
Built long-term customer relationships and advised customers on purchases and promotions.
Helped drive sales goals and achieve monthly quotas.
February 2014 to Current
nordstroms San Francisco, CA
cashier/sales associate/customer service
Designed displays to make the store experience interactive, engaging and reassuring.
Dedicated to continuously improving sales abilities and product knowledge.
Routinely answered customer questions regarding merchandise and pricing.
Organized store merchandise racks by size, style and color to promote visually appealing environment.
Helped drive sales goals and achieve monthly quotas.
Education
2012 rodriquez high school Fairfield, CA
High School Diploma
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