Customer Service, Sales

Russell Smith

**** ***** ****, ****** ******** 60502

Phone: 217-***-**** email: *****@*****.***

Education

Bachelor of Arts, Political Science 2014

Northern Illinois University DeKalb, IL

Minor in History

High School diploma: General 2008

Rantoul Township High school Rantoul, IL

Highlights

. Well-organized, self-motivated individual with ability to rapidly learn

new tasks

. RMSR certified

. Track record for consistently meeting goals and delivering a high level

of job performance

. Proven ability to build strong customer/client relationships

. Excellent communicator and adept multi-tasker

. CPR, AED, and First aid certified

. Team Player

. Expert with Microsoft word, excel, power point among others

. Volunteered as Swim Team assistant coach, managed 300 kids

Experience

Fox Valley Royals

Program Recruitment Manager

02/2011 to Current Elgin, IL

. Exceeded targeted recruitment goals. Doubled the amount of customers from

previous year, Netting the company 100,000.00

. Developed a new marketing strategy helped the company grow and exceed

expectations.

Austin Highland

Head Life Guard

05/2009 to 08/2013

Batavia, IL

. In charge of the pool area working alone.

. Trained and certified lifeguards to work at their facilities saving the

company time and money which kept the pool open and patrons happy

Jiffy Lube

Customer Service Advisor

05/2011 to 09/2011

Aurora, IL

. Answered customer questions regarding products and prices

. Convinced customers to purchase additional services or products to help

prolong their vehicle life that would make the company more money.

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