Human Resources Manager

WILFRED F. (Bill) ZIEGLER, JR.

***** ******** ****

South Lyon, Michigan 48178

248-***-**** - Cell

*******.****@******.***

Summary of Professional Skills:

A seasoned Human Resources professional with over fifteen years of solid

generalist experience. Successful experience in negotiating, administering

and managing a contract with a Teamster bargaining unit including grievance

resolution through the arbitration process. Strong employee relations

experience. Successful experience in reducing employee turnover in a

warehouse environment. Successful experience in reducing employee

accidents and workers compensation costs for the operation. Successfully

established and maintained relationships with Senior Management and

external sources to the benefit of the organizations bottom line.

Implemented and managed a non-union Associate performance management

program and succession planning. Skilled and experienced in administrative

functions of an operation. Oversaw activities of the Transportation

Department including DOT guidelines and compliance.

Employment:

June 2008 - July 2014 Sysco Detroit

41600 Van Born Road, Canton, MI 48166

Human Resources Manager

Primarily responsible for recruiting and selecting sales and support staff

and providing ongoing training to management and support staff of almost

200. Function as internal consultant to all departments in human resource

related matters such as discipline, training, and employee relations.

January 1998 - March 2008: The Great Atlantic and Pacific Tea Company /

Farmer Jack

2 Paragon Drive, Montvale, NJ 07645

March 2004 - March 2008: Director of Human Resources and Support

Service

Responsible for all Human Resource activity for two warehouses and a

transportation department which employ 500 Associates both hourly and

salaried. Member of Executive Staff which was tasked with providing

strategic direction for all operations. Provided local management support

for all corporate objectives. Primary function is labor relations for the

Teamster bargaining unit. Additionally, responsible for facility

management of three buildings with approximately one million square feet of

storage, training, safety, workers compensation, sanitation, and all

administrative functions of the operation including payroll. Supervise and

manage seven associates in these activities.

January 1998 - February 2004: Human Resources Manager

Responsible for all Human Resources activities for over 600 Associates.

Supervised and managed two Associates.

Utilized succession planning to provide smooth transitions with the

unforeseen loss of key Associates in the operation. Implemented best

practices of the six other Corporate warehousing operations. Reduced

employee turnover by enhancing training and installing a buddy type program

for new employees. Developed and implemented a Driver Activity Based Pay

Program which reduced

Page 2 of 2 Wilfred

Ziegler

staffing from ninety drivers to forty three drivers and reduced overall

costs of delivery of goods to the stores. Reduced accidents and associated

costs by over 40% through supervisory training, awareness and intervention.

Successfully staffed two material handling equipment repair shops with

skilled tradesmen despite the wage disparity between the existing contract

and the prevailing wage rate in the labor market. Negotiated and

implemented work rules and set precedents that were advantageous to the

operation. Implemented a sanitation program that met the requirements of

the newly instituted Silliker Sanitation Standards despite reduced

staffing. Consistently managed the reduction in staffing levels as a

result of declining volumes in the Warehouse and Transportation

Departments. Managed performance management, benefits, skills development,

and staffing for over 60 non-union Associates.

May 1991 - December 1997: Detroit and Canada Tunnel Corporation

Detroit, Michigan 48226

Payroll / Personnel Manager and Network Administrator

Responsible for Human Resources, payroll, and benefit functions for over

one hundred United States employees and sixty Canadian employees. Created

and maintained relationships with Canadian and United States government

employees. Participated in design, development, and installation of an

automated toll collection and reporting program. Responsible for the

ongoing maintenance of the software and hardware associated with the

system.

Implemented an in-house payroll program saving significant money from the

cost of the services used for US and Canadian payroll. Installed and

implemented an HRIS for the operation. Created a reporting program which

simplified and saved time in the preparation of reports required for the

City of Windsor and the City of Detroit. Sourced hardware for the toll

collection system saving an average of $10, 000 per year.

Military Service

U.S. Army, Personnel Management Specialist. Four years active duty in the

United States and Germany.

Community Involvement

Member, Planning Commission, City of Escanaba

Founding Member, Planning Committee, Bayfest Celebration

Member, Escanaba Kiwanis Club

Member, Gladstone Lions Club

Education

Michigan Technological University, Houghton, Michigan

B.S. Business Administration Major: Industrial Relations

Michigan Technological University, Houghton, Michigan

B.S. Medical Technology

Contact this candidate