Customer Service Representative

Beverly Pride Smith

**** ********* ***** ***. ***

Northport, Al 35473

205-***-****

***********@*****.***

Objective

To obtain suitable employment in an office setting

Qualifications

I possess a strong background in office management, secretary, administrative support and customer service. My experience in these areas has given me the flexibility needed to learn and do multiple tasks while doing them all well.

Education

1976 – 1978 Clerical, J. F. Drake Technical College

1983 – 1984 Clerical, Shelton State Community College

Relevant Experience

2012-2013

FIS Global, Customer Service Representative-Tier 1

*Benefits Enrollment

*Cobra Insurance

*Commuter and Education Accounts

2004-2009

West Alabama Internal Medicine, Front Office Manager

*Patient registration

*Patient scheduling

*Receptionist duties

*Filing

*Incoming/outgoing phone calls

*Insurance verification and payments

*Employee scheduling

*Employee payroll

*Seminar scheduling for two physicians

*Personal scheduling for one physician

2004-2004

West Alabama Internal Medicine, Office Clerk

*Filing

*Answering phone

*Patient appointments

1989-2004

DCH Regional Medical Center, Admissions Clerk

*Admitted/discharged patients

*Scheduled inpatient and outpatient services

*Verified insurance

*Collected co pays

*Filing

*Answered incoming and outgoing phone calls

*Bed control

References Available Upon Request

Contact this candidate