Customer Service, Account Executive Sales
Resume:
Courtney Brower
Smyrna, GA 30080
**********@*****.***
Objective: To obtain a full-time position as an account executive where I
can utilize my sales and customer service background to generate new
business and make the company more profitable.
Areas of Demonstrated Effectiveness
Sales-Customer Service-Client Retention
Solid sales experience and relationship management.
Employment
Diamond Sales Specialist
Gold and Diamonds
Atlanta, Georgia
November 2012 to present
. Open new diamond and gold accounts to retailers and wholesalers
. Handles inside and outside sales accounts, customer service issues,
maintains customer retention and accounts
. Travel to major U.S. cities to promote and sell diamond and gold
merchandise
. Customize catalogs and send flyers to new and current customers
. Perform cold calls to generate new customers
. Assists in training new hires
Customer Sales Representative, Customer Relations
Delton Products
Norcross, Georgia
June 2010 to July 2012
. Handled sales, customer service, billing, and customer retention
. Facilitated fliers, website design, memos, and promos for new and
existing customers
. Sold wholesale giftware products to new and existing customers
. Cold called to promote new products and promos and generate new
business
. Travelled to major U.S. cities to promote and sell wholesale giftware
Sales and Relocation Specialist
Allconnect
Atlanta, Georgia
July 2007 to September 2008
. Set up and sold new cable services to clients who have moved to new
residences and businesses
. Maintained accounts with major providers such as Time Warner and
Georgia Power
. Performed daily data updates and provided outstanding customer service
. Trouble -shooted billing and customer service related issues
Team Leader /Account Service Sales Representative
Cellular South
Memphis, Tennessee
September 2003 to January 2007
. Supervised a team of four sales representatives and provided
performance feedback regularly
. Opened new and maintained existing business and consumer sales
accounts
. Regularly received bonuses and awards for making and exceeding
quarterly and
monthly quotas
. Developed and maintained successful customer relations
. Performed daily customer service and retention
. Maintained inventory
. Assisted regional managers in hiring new recruits
Sales Representative for Manufacturing Equipment
United Designs Corporation
Memphis, Tennessee
June 1997 to August 2003
. Facilitated, obtained, and processed equipment sales orders
. Handled customer service issues
. Filed, organized, and maintained business documents
Education
Bachelor of Arts in Communications
University of Tennessee, Chattanooga
Special Skills & Training
. Extensive sales background and team leadership
. Computer skills: Microsoft Word Suite
. Customer Service
. Assistant Manager
. Purchasing / Buyer Assistant
References available upon request
Contact this candidate