Adham Francis
**** ******** ******, **********, *******
Dear Sir/ Madam
I have in depth experience in the field of sales excellence & client
relationship development throughout my extensive work history.
Sales & client service is gained during my years of store management where
I had responsibility of store and staff operations and success. I have a
great aptitude for detail and can handle turbulent situations with tact and
professionalism. I am well versed with computerized system equipment which
is gained through my time spent as an Insurance service provider.
Combining my field and management experiences I know I fulfill what you are
looking for.
Thank you for your consideration. I look forward to meeting with you in
person to discuss my qualifications.
Best Regards,
Adham Francis
Adham Francis
Professional Experience
HB Group Insurance Mgmt
Mississauga, Ontario - 2007 to present
Business Development Specialist & Marketing Representative (Contract)
Serve as a Business Development Specialist for Group Insurance Home & Auto
products, aiding in marketing, servicing and selling Group geared insurance
for accounts such as Costco, Toronto Police Association and the Ontario
Pharmacists' Association.
Manage market penetration, service accounts and collaborate with the
Account Managers to create strategic plans to enhance customer satisfaction
and lend to increase company revenue.
In charge of direct marketing projects, trade shows and benefits events for
groups such as
Snap-on Tools, General Mills, Enbridge, Direct Energy and the Scarborough
Hospital.
I work closely with other departments to promote sales via face to face
relationship management with CEO's, Human Resources and company managers. I
managed and trained teams of up to 10 marketing representatives and
insurance sales agents during several group benefits events.
Contributed to increasing revenue by 25% within my territory through
relationship development with existing accounts and referrals.
In charge of trade shows within territory, used project management model to
attend trade shows within budgetary requirements.
Brought in increased revenue and viable leads for the months June- October
resulting in a net increase within territory of 32%.
REEL Film Security. - Toronto, Ontario. 2004 to 2007
Security officer/ Surveillance - On location Film industry
I worked day and night surveillance for movie and commercial film sets.
I was charged with the responsibility of million dollar sets for several
weeks at a time.
I monitored working equipment such as generators and top of the line motor
homes making sure that equipment remained functional according to studio
set up requirements.
I managed in going and out going traffic and visitors to sets.
I kept detail logs of occurrences and incident reports for management.
I worked all shits on time and was often asked to work extra projects and
overtime based on my excellent adherence to policy and the service I
offered.
I trained and excelled as a video assist working with valuable video
equipment and function.
I trained and partnered with several new hires for film locations and
commercial sets.
MCN Cellular Phones & Pagers - Brampton, Ontario 1999 -2002
Store & Sales Manger - Retail
Selling personal and corporate cellular phone plans.
Equipment maintenance and hardware upgrades
Prospect new and upgraded client accounts
Store merchandising of hardware and software products.
Accounting, billing, order fulfillment and inventory management and store
deposits
Trained and recruited new hires
Effective techniques for loss prevention and store security
Remained updated on Bell Cellular products as well as Cantel Networks by
attending training and upgrade seminars and classes as I was an approved
Bell and Cantel agent.
Education and Training
Sheridan College of Applied Arts ( Liberal Arts program - Brampton,
Ontario
OTL (Other then Life) license for Home and Casualty sales - Insurance
Institute of Ontario.
Life License - Advocis - The Financial Advisors Association of Canada.
Home inspection certificates achieved yearly as required for license.
Attended several Business management seminars as well as Sales marketing
sessions throughout my career