Manager Service

Juan Diego Molyneaux

Cell Phone: 347-***-****

**************@*******.***

SUMMARY:

• Over seventeen years of progressive and successful Information Technology experience specializing in

Network Administration; set-up of computer networks, installation and management of computer operating

systems, and technical hardware and software support for end users.

• Solid experience with Microsoft Windows Server and Small Business Server, including Active Directory,

Exchange Server, Windows Update Services and SharePoint services.

• Demonstrated problem solver, able to multi-task and prioritize, and a team player with excellent

interpersonal skills.

• Proactive nature combined with positive persistent attitude.

• Fluent in Spanish.

TECHNICAL SKILLS:

Microsoft Windows Servers; Personal Computer Support, User Instruction; Active Directory, Exchange Server;

Backup and Restore Software such as Symantec Backup Exec; Anti-Virus Software; Networking, DHCP and

TCP/IP; PC Operating Systems; Hardware and Software installation and troubleshooting; Technical Support of

Network Users; Installation and troubleshooting of Cisco and Sonicwall Firewalls; Switches, Hubs and Routers;

Installation, maintenance and troubleshooting of Databases such as Blackbaud Raiser’s Edge (SQL Anywhere),

AIRS Reporting System, FundEZ, QuickBooks Accounting; WSUS; Microsoft Office Programs, Web design and

administration, E-commerce applications, Adobe applications, Desktop Photo/Video and Publishing applications.

RECENT PROFESSIONAL EXPERIENCE:

Network and Desktop Manager, The Sharing Community, Inc. Yonkers, NY 2004 – Present

• Administration and security of all IT operations for the main office and 4 satellite offices linked via

Sonicwall VPN to a Microsoft Windows Small Business Server 2011 server

• Exchange Server 2010 Administrator

• Main Administrator for FundEZ and AIRS Databases

• Installation and support of all computer hardware and software across the agency

• Web Designer and Webmaster using DotNetNuke CMS

• Administrator of SharePoint Intranet site

• In charge of technology purchases

Network and Desktop Support Consultant, Cluster, Inc. Westchester and Rockland, NY 2008 – Present

• Windows Server 2008 and Exchange Server 2007 Administrator

• Installation and support of all computer hardware and software in main and satellite offices

• Advisor on all Information Technology matters

• Lead role in purchasing all necessary equipment for this agency

Information Systems Manager, Alzheimer’s Association – New York City Chapter 1997 – 2004

• Novell and Microsoft Network Administration and Security

• Main Database Administrator for Raiser's Edge Development Database and Helpline Access Database

• Installation and support of all computer hardware and software.

• Administration and Maintenance of Voicemail and Telephone System

• Web Designer and Webmaster

• Responsible for the design and distribution of Electronic Newsletter

• Computer Training and Familiarization for Staff members and Volunteers

• In charge of technology purchases and transitions

EDUCATION:

City College, City University of New York 1996 - 1999

B.A. in Anthropology (Concentration in Archaeology)

GPA: 3.47

Bronx Community College, City University of New York 1991 – 1996

A.A. in History (Concentration in Ancient History)

AWARDS RECEIVED:

Military Awards - Army Achievement, National Defense Service, Good Conduct, Southwest Asia Service with two

Bronze Stars, Kuwait Liberation (Kuwait), and Kuwait Liberation (Saudi Arabia) Medals; Army Combat

Infantryman’s Badge, Army Service and Overseas Service Ribbons.

Educational Awards - Mark E. Hirsch Award and Prize in History, Dean’s list.

Contact this candidate