Staff Office

BHAGYASHREE PATIL

C/***, Sabarmati Apt, Sahakar Gram

Ashok Nagar, Kandivali (East), Mumbai 400101

Mobile No. 983-***-****

Email: ******.*********@*****.***

OBJECTIVE

Year Degree (or Examination) College (or School) PASS CLASS

University (or Board)

2010-11 B.Com Malini Kishore Sanghvi college of commerce and 2ND CLASS

economics, University of Mumbai

2007-08 Class XII Malini Kishore Sanghvi college of commerce 2ND CLASS

and economics Maharashtra State Board

2005-06 Class X Childrens Academy School Maharashtra State 1ST CLASS

Board

WORK EXPERIENCE

October 04th 2012 to August 31st 2013 worked with Hotel the Regale - by

Tunga as Front Office Executive.

Job Responsibilities:

. Welcomed guest, ushered them to their rooms at arrival.

. Handled billing and payments for guests

. Received callers at establishment, determined nature of business and

directed callers to destination.

. Handled room reservation over the phone & email, also answered for

guest queries.

. Keep record of guest bookings, reservation & cancellation.

. Arranged for taxis, sightseeing trips made arrangement for guest.

. Performed simple bookkeeping activities, such as balancing cash

account at front desk

. Contact Housekeeping and Maintenance staff when guest reported

problems.

. Inform Housekeeping staff when rooms had been vacated and were ready

for clearing

May 17th 2011 to 31st July 2012 Working with Hotel RESIDENCY Andheri as

Front Office Executive & also worked in Reservation department.

Job Responsibilities:

. Welcomed guest, ushered them to their rooms at arrival.

. Received callers at establishment, determined nature of business and

directed callers to destination.

. Handled room reservation over the phone & email, also answered for

guest queries.

. Keep record of guest bookings, reservation & cancellation.

. Performed simple bookkeeping activities, such as balancing cash

account at front desk

. Contact Housekeeping and Maintenance staff when guest reported

problems.

. Inform Housekeeping staff when rooms had been vacated and were ready

for clearing

COMPUTER KNOWLEDGE

> Operating System Known: MS office(word & excel)

> Windows XP, Windows 7

PROFICIENCIES

> Sincerity & Dedication towards allotted responsibilities and prompt

execution of the same

> Willingness to acquire knowledge to enhance the quality of work

> Ability to take initiative

> Pleasing personality

> Willingness to accept challenges

PERSONAL DETAILS

Name: Bhagyashree Patil

Date of Birth: 14 January, 1991

Address: C/612, Sabarmati Apt, Sahakar Gram, Ashok Nagar, Kandivali

(East), Mumbai 400101

Marital Status: Single

Sex: Female

Nationality: Indian

Place: Mumbai

Signature

Date:

(Bhagyashree

Patil)

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