Customer Service Sales

Angel Haddock-Turner

Office/HR Manager - ALSCO, INC

Marietta, GA

********@*******.*** - 770-***-**** x306

Relocated to Marietta, GA in November 2013.

To obtain a position that will utilize expertise in Relations, Problem Solving,

Communication, and Organizational Skills. A skillful ability to Understand,

Acknowledge, and Produce for the company and its "customers". A team Player.

WORK EXPERIENCE

Office/HR Manager

ALSCO, INC - March 2006 to September 2013

ASSIST THE GENERAL MANAGER AND ALL STAFF MANAGERS IN DAY TO DAY OPERATIONS OF

THE BRANCH, ENFORCE COMPANY POLICIES AND SOP. MONTHLY AND QUARTERLY REPORTS

PRIMARY RESPONSIBILITIES:

Organize and supervise all branch office staff and functions, having overall

responsibility of the office

Ensure backup personnel are in place to perform office functions as needed

Perform tasks such as reconciliations, auditing, daily deposits, Customer

master maintenance, daily revenue calculation, daily branch journal, Branch

item maintenance, bank statements, fixed asset reports, accrual reconciliations,

property and sales tax reporting.

Calculate commissions, process payroll, oversee HR functions and compliance with federal and state law

Financial analysis, forecasting and Month-end closing steps

Daily computer backups, hardware setups, routine computer maintenance

(with assistance from IT department).

Maintain and rotate, according to Company purging guidelines, boxed and stored company documentation

(i.e., payroll records, employee records, banking

records, COD records, sales tax records, etc.)

Word, Excel, Power Point, ABEL computer program, Alliant computer

program, Internet

Maintained number 1 Accounts Receivables Percent in the company for over 3

years until transferred to Phoenix, AZ in Dec. 2011

BUYER ASSISTANT

TOPCO ASSOCIATES, LLC - 2004 to 2005

ASSIST BUYERS, DAILY MANIFESTING, PROCESSING/PLACING ORDERS, DISPATCHING,

SPREADSHEETS,

PROBLEM SOLVING

PRIMARY RESPONSIBILITIES:

Entering new orders in AS400 and placing orders with vendors for buyers.

Dispatching trucks as needed for product pick up and assisting trucks with information for pick up

Manifesting orders daily for invoicing and correcting any changes on orders

Faxing and verifying orders with vendors

Handling problem notes and sending them to accounting department at main office

Filing daily orders

Customer service

ACCOUNTING ASSISTANT

IMMUCOR GAMMA - 2003 to 2004

ACCOUNTING DEPARTMENT FROM RECEPTIONIST

IMMUCOR GAMMA - 2003 to 2003

2003

ASSIST AR REPS, DAILY INVOICING, PROCESSING CREDIT CARDS CHARGES, DAILY REPORTS,

SPREADSHEETS, MAIL, ORDERING, STATEMENTS, PROCESS CASH TRANSACTIONS AND

ESTABLISH NEW A/R

CUSTOMER

PRIMARY RESPONSIBILITIES:

Entering new orders in AS400 and placing orders with vendors for buyers.

Dispatching trucks as needed for product pick up and assisting trucks with information for pick up

Manifesting orders daily for invoicing and correcting any changes on orders

Faxing and verifying orders with vendors

Handling problem notes and sending them to accounting department at main office

Filing daily orders

Customer service

RECEPTIONIST

IMMUCOR GAMMA - 2002 to 2003

ANSWERING ALL INCOMING CALLS, GREETING VISTIORS TI INCLUDE PROFESSIONNALS, SALES

REPS AND

APPLICANTS. ADMINISTRATIVE SUPPORT TO CEO, CFO, COO, HUMAN RESOURCES AND VIP'S

PRIMARY RESPONSIBILITIES:

Ensure all visitors' sign in and register at front desk, contact proper employee, and ensure

employee escorts visitor throughout the building

Ensuring all applicants fill out proper paperwork and appropriate manager and/or HR Manager is

contacted, also administer and grade all screening test

Answering and transferring all calls and maintain phone lines

Back up Clerical Assistant, sorts and distributes mail

Assist in proofing bids, contracts, Human Resources form letters

Maintain files for sales, and techs

Customer service

FUEL TERMINAL MANAGER POWER OIL COMAPNY

SUPPORT AND ASSIST THE CEO

IMMUCOR GAMMA - 2001 to 2001

SALES AND CUSTOMERS IN THE SERVICES OF THE FUEL DIVISON ALONG

WITH SUPORT AND ASSISTING THE LUBE DIVISION. ADMINISTERING AND MONTORING FUEL

DELIVERIES AND

THEIR BILLING. COMMUNICATION WITH BOTH CUSTOMER AND SALES CONCERNING THEIR

DELIVERIES,

PRICING, NEW ACCOUNTS, EXSISTING ACCOUNTS. OVERSEEING THE DAILY OPERATIONS AND ALL

OFFICE

DUTIES

PRIMARY RESPONSIBILITIES:

Running daily operations, AP/AR, Daily billing, scheduling/dispatching, checking references for new credit

applications, filing, faxing and mailing

Windows, Quick Books, Internet, all Microsoft Applications

Assisting and Interactions with sales and customers

Purchase Orders, and all ordering

EDUCATION

BUSINESS ADMINISTRATION

NORTHWEST SHOALS COMMUNITY COLLEGE

1998 to 2000

BRADSHAW HIGH SCHOOL

1984

ADDITIONAL INFORMATION

SKILLS & ABILITIES Organization, Diligence, Planning, Motivation, Quick Leaner,

Supervision, Management, Team Player, Skillful, Customer Service

Orientated, Problem Solver, Multi Task, Windows, Excel, Word,

Power Point, BaaN, AS400, E-Verify, Access, Mailing Systems,

Internet and Quick Books

Number one AR in company for several years before transferring to AZ branch.

Transferred to AZ in 12/2011, audited in 4/2013 passes all audit issues resolved but one.

Contact this candidate