Customer Service, Security
Resume:
CAROL THORNTON
*** * ***** ** • MESA, AZ *****
• CELL PHONE 480-***-****
*********@*****.***
SUMMARY OF QUALIFICATIONS
• Quick learner
• Self starter with excellent organization skills
• Competitive and ambitious; Welcome new challenges.
• Highly motivated with strong work ethic; Able to prioritize tasks and meet deadlines.
• Security Experience and current Az. Guard Card
TECHNICAL/COMPUTER SKILLS
• Excellent verbal and written communication skills.
• Windows Vista, Windows 7 ; MS Office Word 2007, PowerPoint 2007, Visio 2007 ; Internet research
• Learn new programs quickly
• Some experience with Excel
PROFESSIONAL EXPERIENCE
G4S 3410 E. University Dr. Suite 180, Phoenix, Az. 85034 6/23/14 - present
Security Guard
Provided customer service to clients and site employees
•
Performed access control procedures, metal detection, and bag searches
•
Noted security and safety issues and reported them
•
Security Industry Specialists 6071 Bristol Parkway, Culver City, Ca. 90230 12/17/13 - 6/29/14
Security Specialist
Provided customer service to clients and site employees
•
Performed access control procedures, metal detection, and bag searches
•
Noted security and safety issues and reported them
•
Bolt Security Guard Services 16039 N. 82nd Street Scottsdale Az. 85260 3/14/13 - 1/30/14
Security Guard
• Completed daily reports.
• Provide customer service to residents, address resident's concerns or complaints, and report
resident's concerns or complains to supervisor.
• Prevented unauthorized person from gaining entry to community.
Advance Security 2224 W. Northern Ave. Phoenix Az. 85021 3/15/12 - 3/21/13
Security Guard
• Completed daily reports.
• Performed hourly inspection of facility noted security, and safety issues, and reported issues to
facility manager.
• Prevented unauthorized person from gaining entry to facility.
Garda Security, Andrews Security, Advance Security 2400 W. Dunlap Ave. Phoenix, Az. 85021
8/30/08 - 3 /15/12
Security Guard
• Completed daily reports.
• Performed hourly inspection of facility noted security, and safety issues, and reported issues to
facility manager.
• Prevented unauthorized person from gaining entry to facility.
T.E.A.M. Security, 1826 W. 4th St. Tempe, Az. 85281
5/15/08 - 8 /30 /08
Security Guard
• Completed daily reports.
• Performed hourly inspection of facility noted security, and safety issues, and reported issues to
facility manager.
• Prevented unauthorized person from gaining entry to facility.
• Performed pat-downs, bag searches, crowd control, and directed traffic
EDUCATION AND TRAINING
University of Phoenix, Phoenix, Arizona
• Associate's Degree in - Information Technology with an emphasis on Computer Programming.
CERTIFICATIONS
• Current Arizona Unarmed Guard Card
Other Experience and Information
• I have done volunteer work in nursing homes, as well as other volunteer work unrelated to the medical or
security fields.
• Customer service experience
REFERENCES
• Bill Sankey 648 E. Navajo Ave. Apache Junction, Az. 85119 602-***-****
• Jimmy Bogard 50 E. Evalyn St. Tempe, Az. 85284 602-***-****
• Pat Senart 35660 N. Tartntaise Dr. San Tan Valley, Az.85143
• Joel Ban 1261 S. Val Vista Dr. Gilbert Az. 480-***-****
• Brady Klein 2851 S. Wickup Rd. Apache Junction, Az. 85119 (602) 295- 6319
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