Customer Service Administrative Assistant

Holly Tix **** ** Street Hastings, MN. *****

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*********@*****.*** 651-***-****

Objective

Seeking employment as a reliable and diligent administrative assistant / receptionist with strong organization

and planning skills. Readily adapt to change and work independently to provide ongoing support to your

business.

Skills

Staff Scheduling, Management, Strong Customer Service, and Ability to work as a team as well as

independently, On Time, Organized, Good Oral and Written Communication Skills. Efficient in Microsoft Word,

Outlook, Power point, as well as some experience with excel. I am knowledgeable in the use of copying,

faxing, scanning, and postage machines, as well as multiline telephones.

Employment

Rj’s Tavern on Main

2nd Street E. Hastings, MN.

Front of the House Manager, Server, Bartender, and Banquets

7//2007 – 1/18/2014

-Resolve customer issues and maintain customer satisfaction;

-Scheduling of employees;

-Money management;

-Provide excellent service to our guests at all times;

-Accurately take guest orders and enter into POS system;

-Opening and closing duties as well as side work including: Counting Money, Balancing Register Drawers,

- Balancing and Logging employee checkouts, making Bank Deposits;

–Training of new FOH employees

ISD 200 10th Street Hastings, MN.

Substitute Teachers Assistant for EBD Teens

9/2011 – Present

-Assisting classroom teachers in providing instruction and managing student educational programs;

-Implementing charting and other behavior management techniques to ensure students’ progress;

-Supervising and assisting students at all times of the day;

-Help student to stay on track with assignments

Hastings Motor Vehicle Registrar’s Office N. Frontage Road Hastings, MN.

Administrative

2007-2011

-Ensure the accurate and efficient processing of vehicle titles by verifying title information is correct;

-Maintain knowledge of current laws regarding vehicle titles;

-Interacting with customers, car dealerships, and regulatory agencies to resolve title issues;

-Issuing vehicle tabs;

-Answering phones, copying, faxing, and filing;

-Manage money;

-Data entry

Awada’s Norma Lane Woodbury, MN

Server, Bartender, and Banquets

7//2003 – 1/18/2007

-Provide excellent service to our guests at all times;

-Accurately take guest orders and enter into POS system;

-Opening and closing duties as well as side work including: Counting Money, Balancing Register Drawers,

Prairie Island Indian Community Family Services Welch, MN.

Administrative Assistant

2001-2004

-Appointment Setting

-Medical Billing

-Inventory and ordering of Office supplies

-Answering phones, copying, faxing, and filing;

-Event Planning

-Data entry

Education

Hastings Sr. High School 1993

Inver Hills Community College Studied Human Services

References

Cheri Storkamp 651-***-****

Rosalind Carter 651-***-****

Stephanie Flasch 651-***-****

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