Customer Service Maintenance

Location:

Posted:

July 24, 2014

JonMichael Silva

***************@*****.***

United States Air Force May 2013 - May 2014

C rew Chief

• Directed, performed, and oversaw maintenance on the $13 million dollar A-10C

t hunderbolt I I attack aircraft

• Responsible for aircraft to be combat ready at all t imes

• Performed maintenance and preventative maintenance to ensure constant attack

ready status

• Recorded real t ime f l ight discrepancies and scheduled after maintenance

• Created daily f l ight recaps to identify all aspects of necessary maintenance for

m ultiple aircraft systems

J amba Juice, The Woodlands, Texas: October 2011 - April

2013

Shift Manager

• Responsible for quick and efficient customer service and enjoyable atmosphere

• Managed employee workflow by knowing employee’s strengths and weaknesses

• Responsible for sustaining enjoyable environment while maintaining clean, safe, and

healthy workplace

• Responsible for store bank deposits, accounting of daily revenue up to $4,000

Awards and Honors:

• Promoted to a management position with Jamba Juice

• Academic Excellence scholarship 2011-2015

• USAF basic military t raining honor graduate

• USAF tech school Commander’s Accommodation for academic excellence and

outstanding leadership

• USAF award for no demerits on inspections, Davis Monthan AFB

Core Competencies:

• Type 76 words per minute (WPM)

• Proficient in M icrosoft Excel and PowerPoint

• Skilled in Microsoft Word

• Computer, hardware and software, maintenance and building

Education:

• University of Houston, College of Technology (44 credit hours)