Quality Assurance Project Manager

Tajul “TJ” Majumder **********@***.***

***** ***** ****** ***: 510-***-****

Tajul “TJ” Majumder

Fremont, CA 94539 **********@***.***

LEADER WITH OUTSTANDING SKILLS IN: MANUFACTURING & LOGISTICS INTEGRATION QUALITY ASSURANCE

Production and quality innovator raising the bar on KPIs across the board while driving cost to the lowest

levels. Deploy Six Sigma methods, transforming challenges into business advantages through gap analysis

and process improvement. Lead complete quality assurance certification and compliance regime, building

the foundation for fast cycle times, minimal human error, and maximum process capacity.

International Business Team Leadership Inventory Management

Project Management Restructuring Regulatory Compliance

Profit and Loss Outsourcing Training & Development

ISO 13485:2003 FDA Regulatory (21CFR)

PROFESSIONAL ACCOMPLISHMENTS

AGILENT TECHNOLOGIES; Santa Clara, CA 2008–Present

Provides automation services for sample preparation and liquid handling in the life sciences.

NPI Project Manager 2011 – Present

Responsible for leading cross-functional teams and taking the products from concepts to mass-production.

Working with project team and develop integrated project schedule, plan and facilitate team meetings. Act as

liaison between team members to ensure clear communication and support common team goals. Manage

project deliverables: product performance, timeline and cost; drive team, internal and external, to meet

project deliverables. Work with NPI engineers, Quality and technicians on developing and maintain NPI

documentation. Interface with facilities in USA and Asia to launch new products.

Implemented PLC (Product Life Cycle): To update the management team in timely manner and to make

the decision each stage to determine ramp up schedule.

Responsible for overall leadership and direction of the quality assurance system.

• Plan, organize, and administer ISO 9001:2008 & 13485 Quality Management systems.

• Manage others to establish quality goals for new products.

• Key customer contact ensuring quality requirements are communicated during the MR Phase.

• Plan and manage internal audits, and continual improvement opportunities from Pilot production to Ramp

up.

• Participate in review of product / process design ensuring quality requirements are identified.

• Direct quality engineering in conformance of materials and processes requirements and standards.

NPI Process Improvement

• Develop Integrated Project Schedules

• Lead cross-functional teams taking products from conception to mass-production

• Plan and facilitate team meetings

• Act as liaison between team members to ensure clear communication and support of common team

goals

• Manage project deliverables: product performance, timeline and cost

• Drive team, internal and external, to meet project deliverables

• Interface with factory to launch new products ; develop and maintain NPI documentation

• Update management on project status as required

Support Risk Management activities during the NPI (New Product Introduction) stage

Director of Manufacturing and Logistics 2008-2011

Supervised a portfolio of business-critical functions including production, purchasing, logistics,

manufacturing, engineering, document controls, NPI (New Product Introduction) and production

schedules while controlling budget with revenue and resource management responsibility. Achieve WIP

turns, cycle time, and yield goals by maximizing output in accordance with weekly, monthly, and

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Tajul “TJ” Majumder **********@***.***

quarterly projections from planning department. Prepare schedules and coordinate manufacturing

activities to reach short- and long-term quality and output targets. Led ISO9000:2001 and 13485

certification

Managed Santa Clara facility, providing vision and direction to drive cross-functional collaboration.

Work with Finance to create budgets and reporting schemes. Act as hub for strategic planning in the

logistics sphere and coordinate with top-level stakeholders to inform enterprise policy. Maintain and

monitor full compliance with corporate, ISO, safety, and financial requirements.

Reduced cycle time from 22 to 17 weeks, a number sustained to date

Slashed costs 20% below projection while transferring product to Asia facility.

Raised on-time delivery from 40% to 90%+ in less than 12 months.

Lowered defect-on-arrival rate 10% to a sustained low of 5%.

Led a team to performed gap analysis on all new start up sites and sites requiring relocation or operational

change (Including South East Asia).

Developed and provided quality standard support including putting team together for training in Lean Six

Sigma to all functions within the organization in meeting customer requirements and process improvements

relating to strategic, tactical and operational management system.

Managed company external and internal auditors for over sight of the business management system

Developed budgets and schedules for resourcing production and operations

Worked with R&D to transfer all manufacturing spec., procedures and managed development through

pre-production to ramp up.

Managed all operations including manufacturing engineering, EH&S, Quality, planning, purchasing

and logistics

Managed and monitored the corrective and preventive action system for Life Sciences-Automation Solutions

Oversight of company procedures in maintaining standard of Quality, Reliability, safety and service

performance in meeting customer requirements and expectations.

Promoted improvements, evaluations and developments of operational control in various areas including

financial, quality, reliability, and safety for Automation division

Managed and enforced corporate procedures including strategic planning and regulations through functional

groups in ensuring that quality and safety requirements are met in accordance with the organization.

Reported on quality management system performance, improvements and recommendations.

Acted as a liaison with internal and external parties on matters relating to systems impact and product

integrity.

Analyzed data based on current operations and recommend methods in improving the overall operations.

Managed operational procedures including the implementation, maintenance and performance reporting.

Also, recommended operational improvements based on customer requirements.

Provided oversight and direction to the business for meeting operational, safety and quality standard

AIRCRAFT TECHNICAL PUBLISHER; San Francisco, CA 2006–2008

Leader in global aviation compliance and technology solutions including document management and training.

Director of Production

Led implementation for new document management system with functions including publication

acquisition and control, library organization, database integrity, data prep, product scheduling,

productivity, quality, media output, and system engineering. Enhanced efficiency, quality, and

accuracy through technical integration and improvement. Authored production policies. Supervised

Tajul “TJ” Majumder **********@***.***

and maintained database and content repository. Rolled new software tools into company system.

Reduced error factor in Production from 9.5% to 1.2% in 12 weeks.

Eliminated backlog, trimming it from 2 years to 30 days in 3 quarters.

Reported directly to the Vice president of Operations and provided oversight to 175 employees.

Analyzed ISO9001 criteria and client requirements against existing policies, systems, and processes,

including internal and external factors effecting facilities layout, capacity planning, design/ engineering,

purchasing of commodities and services, receiving, manufacturing at the prototype and full- scale levels,

quality assurance, packaging, warehousing, distribution, regular and preventive maintenance of equipment

and facilities, Information Technology, staff training and education, sales, and customer care.

Achieved ISO9000:2001 standards compliance in 16 months

Boosted equipment uptime 20% and expanded production 15% by establishing company’s first-ever

preventative maintenance schedule. Protected and minimized investments in new major equipment.

Defined department training, facility and equipment requirements for the department.

Presented regular communication to management and to the employees on performance and

attainment of goals, objectives, and metrics.

Established measures effective in increasing sales volume and elevating responsiveness to client needs,

including minimizing the nature and frequency of customer complaints.

Responsibility for ensuring risk assessments are undertaken and make recommendations for action, ensuring

that the Business Continuity Plan and Disaster Recovery Plan are considered

TECAN SYSTEM; San Jose, CA 2005–2006

Tecan system is a leading global provider of laboratory instruments and solutions in biopharmaceuticals, forensics and clinical

diagnostics. The company specializes in the development, production and distribution of automated workflow solutions for

laboratories in the life sciences sector

Operations Manager

Managed operations of medical instruments manufacturing with responsibility for WIP turns, cycle time and

yield. Established production schedules, ensured availability of resources, collaborated with planning and logistics group to ensure that WIP

tracking was on schedule to meet production goals. Additional responsibilities included quality, EH&S, and tracking new products from

beginning to the end process. Instituted cross-training that maximized utilization of manpower. Developed budgets for the department.

Managed customer sustaining program including contract, efficiency improvement, customer

satisfaction

Managed day to day fulfillment operation to customer including material readiness, production schedule,

and delivery availability

Coordinated demand/supply with sub-suppliers, and local manufacturing site

Managed manufacturing, manufacturing engineers, AR, order entry

Managed service, warehouse and purchasing

Managed Quality team, Quality assurance

PERKIN ELMER; Santa Clara, CA 2001–2005

Provides advanced components and subsystem solutions for the healthcare market.

Senior Production Manager

Developed and delivered optimal production schedules and resource management. Led all production

while revising and enhancing allocation of materials and human assets. Created, maintained, and

reported budget. Contributed to corporate vision and profitability, including new product

development, just-in-time delivery, and cost reduction. Maintained all professional, legal, and internal

Tajul “TJ” Majumder **********@***.***

compliance regimes and submitted yearly cap-ex justifications. Led ISO9000:2001 & VPP

certifications, including info gathering and audits.

Expedited transition of product from R&D to production by setting up extensive cross-training for

production employees within the engineering group, thus reducing human error from 30% to 10%.

Implemented “pull system” to mitigate bottlenecks and improve process capacity 45%.

Streamlined cycle time from 9.5 weeks to 6.5 weeks utilizing planning matrices to enhance production

plan adherence. Balanced the line and ensured all shipment goals throughout production department.

Reviewed established production schedule to insure established inventory levels are met while

operating at the highest efficiency possible. Maintained Kanban and supplier management

methodologies. Worked with purchasing team to develop and improve supplier relationships and to

develop supplier to be an extension of the business.

Utilized Design for Six Sigma methods in optimizing quality/efficiency, productivity, and safety of operations

through creation and activation of strategies which reduced redundant efforts, decreased risk/costs, and

enhanced organizational competitiveness.

As a Management Representative and Lead Auditor, plan, conduct, and document results of ongoing audits of

operations. Additionally, facilitated biannual audits performed by external auditors and resulting in attainment

or continuance of ISO9001 Certification.

Past Roles: Quality/Technical Training Manager at WaveSplitter Technologies, Sr. Manufacturing

Manager/ R&D Project Manager at Read-Rite Corporation,., and Manufacturing and Technical

Training at DEC.

Master of Business Administration, City University of Seattle. Bellevue, Washington

Bachelor of Science, Business Administration, City University of Seattle, Bellevue, Washington

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