Customer Service Engineering

Pehl, Courtney I

**** ******** **** ** ******, TX 78729 512-***-**** ace3o1@r.postjobfree.com

Education

BACHELORS OF SCIENCE MAY 17, 2014 UNIVERSITY OF TEXAS AT AUSTIN

Major: Biomedical Engineering: Cell and Molecular Engineering

3.1 GPA

Related coursework: Calculus and Differential Equations, Materials Science, Chemistry including Biochemistry and Organic

Chemistry, Engineering Statistics, Engineering Business, Transport Phenomena, Biomechanics, Physiology, Introductory

Programming, Signals Analysis, Modelling of Physiological Systems, Instrumentation Lab, Physiology, Transport Phenomena,

Numerical Methods, Medical Decision Making

Skills & Abilities

COMPUTER PROGRAMS/PROGRAMMING

SolidWorks, MATLAB, Mathematica, C Standard, Labview, Microsoft Word, Microsoft Excel, Mic rosoft Powerpoint, Microsoft

Visio, COMSOL, Image J, CES

LAB SKILLS

Prototyping, material selection, cell culture, cryopreservation, dissection, ultrasound, circuit creation (ELVIS boards),

instron, dilution, hemodialysis, EKG, EMG, signal processing, laparoscopic surgery basic knowledge and training, cadaver

surgeries

COMMUNICATION

Work with multiple coworkers and customers daily at workplace, communicate ideas effectively, good presentation and

design quality, decision making and idea creation

Experience

CLOSING SUPERVISOR JASON’S DELI JULY 2007 - CURRENT

Customer service technique, management knowledge, leadership, and a high level of responsibility.

Delegation to and supervision of hourly employees

Customer needs assessment and follow-up

Closing paperwork and bookkeeping

Volunteer Work

GREEN BRATT AUSTIN HUMANE SOCIETY JULY 2007 – CURRENT

Provide social interaction for dogs and puppies that are in the shelter

Walk and play with the dogs

RESEARCH ASSISTANT ALAFAIR BIOSCIENCES AUGUST 2013 – JULY 2014

Redesign CAD drawings of a device based on specific needs

Product development and manufacturing planning

Validation of prototype including quality testing

Participate in animal model testing

Surgical procedures and quality testing using cadavers

Report progress to Alafair Biosciences

SCIENCE OLYMPIAD COACH HENDRICKSON HIGH SCHOOL AUGUST 2011 – DECEMBER 2013

Teach student the fundamentals of subjects such as genetics and astronomy

Use engineering skills to build and program robots and planes

Use engineering skills to create egg drop contraptions with limited materials

INTRODUCE A GIRL TO ENGINEERING THE UNIVERSITY OF TEXAS AT AUSTIN FEBRUARY 2014

Showcase engineering projects to young girls

Be a mentor to a group of girls to foster their interest in engineering concepts

References

Courtney Hislop 512-***-**** ace3o1@r.postjobfree.com

Sarah Mayes 512-***-**** ace3o1@r.postjobfree.com

Contact this candidate