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Customer Service Data Entry

Location:
Las Vegas, NV
Posted:
July 24, 2014

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Resume:

C hristina L. Brandt

**** ****** **** **.

Las Vegas, NV 89117

702-***-****

Objective :

To receive a position within your company that will help me gain more experience in different aspects of my life.

Qualif ications :

I have all the necessary skills to work with many different computer programs including Microsoft Word, Works,

Excel, Quick Books, Publisher, LMS, and many more. My typing speed is 80 words per minute, Proficient in 10-key.

I have exceptional people skills and are always willing to learn new tasks.

E ducation :

August 1999 - June 2003 Bonanza High School

6665 Del Rey Avenue

Las Vegas, NV 89107

Received High School Diploma

E xperience :

August 2004- August 2005 Receptionist/Accounts Receivable, Desert Printing and Mailing

1800 Industrial Road Ste. 100

Las Vegas, NV 89102

My duties include answering multiple phone lines, taking detailed messages, and filing on a daily basis. I also do the

invoicing and data entry for the company. Other daily duties include doing payroll, taking payments and calling for

collections on past due accounts. Running Credit Cards for various accounts and receiving payments from clients.

Balancing out company accounts and keeping up with the book keeping.

March 2001 - November 2005 Assistant Activities Director, Sunlake Terrace

3250 South Fort Apache Road

Las Vegas, NV 89117

My duties include scheduling entertainment, and appointments, preparation for events, and typing daily schedules

and menus. I also draft the monthly newsletter and answer the telephones. Drive residents to and from activities as

well as doctors appointments. When needed I have helped serve in the dining room and work at the concierge desk.

April 2006 - August 2007 Shift Supervisor, Terrible Herbst

5485 West Flamingo Road

Las Vegas NV 89103

My Responsibilities include handling cash, balancing my drawer on a daily basis. Inventory of merchandise,

handling and dispensing money, payouts from slot machines, monitoring slot play, customer service, stocking items

and cleaning store on a daily basis. Checking in and out daily shipments, monitoring customers, insuring our

products and store are kept as stocked and up to date as possible.

August 2007 - September 2007 Guest Room Attendant, Sahara Hotel and Casino

2535 Las Vegas Blvd. South

Las Vegas, NV 89109

My duties included, graciously greet guests, escort them to their table, provide menus, and inform guests of name of

their assigned server, adjusting patron seating flow to balance customers among the stations. Assists with the duties

of servers and bus persons needed to maintain service effectiveness and efficiency. Cashier responsibilities would

include accepting payment for food and beverages, and making proper change. Insure the customers are pleased

with their service with a positive attitude to insure their return.

September 2007 - June 2008 Housekeeping Venetian Hotel and Casino

3355 Las Vegas Blvd. South

Las Vegas, NV 89109

My Daily duties include Cleaning rooms, such as bathrooms, dusting, making the bed changing the sheets, insuring

that the rooms are up to par with the Venetian hotel and casinos’ standards on a daily basis. Loading the

housekeeping cart and daily room checks are some of the other responsibilities that are required in this position.

December 2006 - September 2010 Receptionist, Grand Court of Las Vegas

6650 West Flamingo Road

Las Vegas, NV 89103

My duties include answering multiple phone lines, taking detailed messages, and filing on a daily basis. Assisting

residents with daily activities, answering any questions or concerns the residents may have. Other duties include

Scheduling doctors appointments for residents, taking inquiries on tours, and filing/filling out maintenance reports

as needed. I also help to assist with the bus schedule, transporting patients in our van, and other various tasks asked

of me by supervisors.

June 2012 - November 2013 Cashier, Wal-mart

7200 Arroyo Crossing Pkwy.

Las Vegas NV 89113

Responsibilities include effectively executing and adhering to the "basic beliefs" of the founder, Sam Walton. These

beliefs entail showing the customer respect at all times, demonstrating outstanding customer service and settling for

nothing less than excellence while performing daily duties. Responding to questions and giving assistance while

processing transactions. Required to uphold the tone of the register area by removing un-purchased merchandise

and restocking it in the appropriate areas. Settle issues pertaining to product pricing and UPC codes. Also pulling

drawer and setting them up for the next shift as well as balancing scales and audits.

April 2012- April 2014 Front desk, Las Vegas Post Acute & Rehabilitation

2832 South Maryland Pwky.

Las Vegas NV 89109

Responsibilities include but not limited to, Answering multiple phone lines, taking detailed messages, data entry,

managing patient trust, keeping the patient visitation log up to date. Admissions, billing/coding, discharge

paperwork as well as filing the Medicaid paperwork for patients to ensure the hospital gets paid while their stay,

collections, occasionally transporting patients in the company van and bus, etc.

January 2014- May 2014 Teacher/ Driver, Bright Child Learning Center

5970 South Fort Apache Rd.

Las Vegas NV 89148

My duties included driving and transporting children to and from school, preparing my bus schedules as well as

assisting in the classroom with curriculum, caring for children. Making sure children are learning in a fun and

hands on way. Other duties include cleaning, data entry, office work, etc.

June 2014 - July 2014 Dispatcher, Clark County Animal Control

2911 S. Eastern Ave

Las Vegas NV 89120

Responsible for the dispatching and tracking of Animal Control field staff, and clerical duties involved in the animal

control processes. Data entry, imputing all the calls and dispatching the officer to the location. Ensuring the calls

are coded according to their severity. Other duties include but not limited to customer service, taking detailed

messages, keeping up with citations and reports, etc.



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