Richmond Ritterbush
VP of Operations
Jupiter, FL
***********@*******.*** - 508-***-****
WORK EXPERIENCE
VP of Operations
Schulmerich Carillons - Sellersville, PA - 2012 to 2014
Responsible for the administration and maintenance of Payroll
processing, AR/AP, Employee Health Insurance, 401k retirement accounts and Pension fund, business
banking relationship (Including 6 accounts and a
$500,000 line of credit.), all vendor relationships, and all IT support and upgrades, shipping, and procurement.
In addition, interviewed, hired,
supervised, and counseled department managers and staff in the efficient
operation of their respective areas. I also successfully negotiated a new
union contract with the International Association of Machinists and
Aerospace Workers, AFL-CIO.
Imaging Team Lead
Ocwen Financial Corporation - Riviera Beach, FL - 2012 to 2012
Prep and scan loan modification agreements for QC processes. Receive and add into inventory loan
modifications received from borrowers. Release
approved modifications from inventory for final processing. Communicate with other departments concerning
issues related to loan modification
agreements. Update and QC collateral file inventory. Assist in running and managing daily file pull. Assist with
interfiling original trailing documents into
permanent files. Assist with other functions performed by the collateral staff as needed.
Corporate Syndicated Loan Analyst
Morgan Stanley Bank - Baltimore, MD - 2007 to 2011
Processing lifecycle events of loans including re-pricings, interest receipts, draw-downs, repayments,
commitment reductions, and fee receipts. Maintenance of any onward obligations to sub participants in the
loans MS held. Monitoring and controlling past due reports for interest and fees. Verifying work and any
other unscheduled activity versus Facility Agent notification. Daily reconciliation of GL journals and cash flows
between Loan IQ and TAP's. Maintenance of various control reports ensuring the integrity of all loan data
recorded in Loan IQ. Implementation of effective procedures to ensure the timely receipt or payment of cash
between trading and agent counterparties.
Cavalry Scout
United States Army - Fort Knox, KY - 2006 to 2007
Trained to perform mounted and dismounted navigation. Serve as a member of observation and listening posts.
Gather and report information on terrain features and enemy strength, disposition, and equipment. Employ
principles of cover, concealment, and camouflage. Assist with the construction of light field fortifications, and
the emplacement of demolitions. Request and adjust indirect fire. Maintain and safely employ small arms with
proficiency. Honorably Discharged.
Property Manager
Iron Stone Management - Philadelphia, PA - 2004 to 2006
Responsible for managing a staff of six maintenance crew. Chose and supervised contractors for all
renovations. Effectively managed all daily business operations and staff within leasing, office, and maintenance
areas. Met with prospective tenants to show apartments and prescreen renters. Collected rental payments,
performed collections activities, and initiated tenant eviction process as required. Supervised the processing of
accounts payable/receivable, and was responsible for all marketing and advertising requirements. Maintained
service logs and service contractor agreements. Responded to all tenant inquiries, maintenance issues, and
other general requests. Maintained occupancy levels for over 250 units in eight properties. Competent with
Yardi.
Director of Operations
Urban Technology Group - Philadelphia, PA - 1999 to 2004
Conducted all AR/AP using Quickbooks Pro. Responsible for the firm's banking including securing a $200,000
line of credit. Collected weekly employees' hours reports and over saw payroll processing. Produced all
invoicing based on reported hours. Assisted in the production of client proposals. Dispatched appropriate
technicians to fulfill client needs. Managed firm's group health insurance policy. Insured employee compliance
with firm policies. Responsible for the collection and maintenance of all human resource documents. Also billed
time performing PC support for clients. Urban Technology Group was selected as the third fastest growing
company in Philadelphia from 1998-2000 by The Philadelphia Business Journal.
General Manager
Best Western, Cristata Inn - Norwich, CT - 1998 to 1999
Performed administrative duties including: reading and writing reports, and communicating with guests, staff,
managers, and corporate office. Critically reviewed reports of occupancy, revenue etc. Made judgments and
implemented changes to maximize profits. Supervised the development and revision of annual budget, annual
and monthly forecasts. Interviewed, hired, supervised, and counseled department managers and staff in the
efficient operation of their respective areas. Developed, and delegated improvement plans for operation and
reviewed performance of management team.
Night Auditor/Front Desk Supervisor
Shawmut Inn - Boston, MA - 1996 to 1998
All previous duties. Nightly, posted all room rents, phone charges, and performed all receipt verification of all
other shifts. Responsible for staff scheduling and annual staff reviews. Assisted or conducted all training of
new desk staff depending on shift. Oversaw, maintained, and improved overall departmental quality standards.
Front Desk Clerk
Shawmut Inn - Boston, MA - 1993 to 1996
Served as the main point of contact for all guest requests and needs at 112 room hotel in downtown Boston.
Responsible for checking guests into and out of the hotel. Posted incidental charges to guestrooms, verified
credit cards, and balanced register at the end of the shift. Distributed information to guests in a timely manner.
Assisted in rectifying guests' questions and concerns. Oversaw, maintained, and improved overall quality
standards.
EDUCATION
Economics
University of Massachusetts - Boston, MA
1992 to 1995
SKILLS
Microsoft Office Suite including MS Access, Yardi Property Managment System, and LoanIQ Loan Servicing
System.