Education
Manhattan Learning Center
GED
State University of NY Manhattan
Educational Opportunity Center
Certified Office Specialist
2008
Licenses & Certificates
> First Aid Certified
> CPR & AED Certified
Skills
> Bilingual: Spanish
> Social Perceptiveness
> Service Orientation
> Time Management
> Department Management
Lisa James
2461 Davidson Avenue
Bronx, NY 10468
Mobile: 646-***-****
Email: **********@*****.***
Career Skills/Knowledge
Highly skilled career professional with over 6 years of experience in the
area of Administration and Program Coordination. Definitive abilities in
leadership, planning, and organization, problem solving, decision making
and team building; with effective verbal and leadership qualities that can
be applied at all levels of management.
Career Experience
Volunteers of America Greater New York
Department of Mental Health and Hygiene Wards Island, NY
Administration Assistant I October 2011 - July 2014
> Purchased merchandise for CSS Program through Procureit system.
> Completed all monthly star reports and retrieving demographics and exit
reports in CARES.
> Managed and scheduling Psych appointments for MICA patients.
> Facilitated orientations and trainings for staff.
> Assisted Program Director in all daily activities.
> Recorded, tracked and maintained weekly time sheets, payroll logs and
distribution of payroll checks.
> Maintained accurate filing systems electronically and paper trail for
case records, client funds, memos, documents, reports and etc.
> Recorded Case Conferences, Staff Meetings and Community Meetings.
> Reviewed and audited monthly financial statements; reported discrepancies
to the Program Director and Division Business Office.
> Incorporated weekly events and presentations for clients.
> Coordinated transportation to and from all program meetings, special
event activities.
> Ensured all program incoming mail is retrieved, sorted, and distributed
daily, as well as maintained a process for the returning of mail.
> Maintained internal document tracking and filing system to ensure
accuracy in locations and timely "turn around" of documents.
> Maintained internal audits of metro cards, petty cash and consumable
supplies.
> Maintained confidentiality of sensitive and critical employee and program
information.
Wendy Hilliard Foundation New York, NY
Administration Assistant June 2008 - April 2011
> Planned and implemented all program schedules and special events.
> Researched sites, hotels, caterers and travel arrangements.
> Planned and coordinated and managed software and payment sales.
> Planned and coordinated all staff timesheet and contracts.
> Prepared monthly inspection reports.
> Developed and implemented strategic budget plans.
Rite Aid Pharmacy New York, NY
Pharmacy Technicians July 2003 - May 2008
> Processed payments and filled prescriptions.
> Processed insurance payments for billing purposes.
> Received authorization of payment from providers for medication.
> Updated customer records with any new and pertinent information.
> Ordered all medication for restocking purposes.