Customer Service Assistant
Resume:
Carla K. Jones
***** ***** ****** ** ** ***************@*****.***
Lakewood, WA 98498 ckj
Professional Further my career goals in any area that would provide
Profile opportunity for personal and professional growth.
Able to multitask, Trained in various Administrative
supervise and perform duties for jobs that required ability to
necessary tasks in a work on multi-line phone systems;
professional and report writing; procedure and policy
responsible manner writing; dictation; insurance coding and
billing, etc.
Proficient in Microsoft
programs such as Worked in fast-paced thriving
Outlook; Word; Excel. environments with an emphasis on
production and customer service such
Comprehensive
as bartending; barista. Trained in basic
knowledge of
sales knowledge and monetary skills
professional
documentation; Trained to work with various
structures; populations and individuals with
organizational charts, specific needs and restrictions. Able to
etc. and the ability to provide professional boundaries and
navigate successfully in personal expectations for individual
complex/specific areas situations.
of operation. Trained in various skills verbal and
Proficient in various physical to work with hostile or violent
security knowledge and individuals such as defensive and
skills provided from verbal tactical skills and some
past 10 years of work psychological and behavioral training
experience such as that would assist this knowledge when
Homeland Security placed into action.
Operations; Medical
Response; Fire MAJORITY OF TRAINING WAS
Response; Court PROVIDED BY VARIOUS
Supervised Escorts, etc. PROGRAMS THROUGH THE
STATE OF WASHINGTON DSHS
Work History April 2014 – May 2014
Legal Assistant/Receptionist,
June 2003- March 2013
Call Center Staff, Department Of Social & Health Services
Special Commitment Center, Steilacoom, WA
March 2003-September 2003
Office Assistant Senior, Department of Social & Health
Services, Center for Forensic Services, Lakewood, WA
October 2001-August 2002
Office Assistant Senior, Department Of Corrections, Tacoma
Unit 1, Tacoma, WA
May 2001-October 2001
Legal Assistant, Turnbull & Born Law Firm, Tacoma, WA
March 2000-Febuary 2001
Residential Rehabilitation Counselor II, Department of
Social & Health Services Special Commitment Center
Steilacoom, WA
October 1997-June 2000
Assistant Manager, Piccolo’s Café
Lakewood, WA
July 1995-June 1996
Barista, Nordstrom’s Inc.
Tacoma, WA
Education
Lakes High School 92-95
Pierce College - 93-95
Lakewood, WA
Contact this candidate