Customer Service Sales

Racheal Jacobs

* ****** ****, ******, ** ***** Email **********@*****.*** # 207-***-****

Professional Summary:

Skills: Effective communication, customer service, and selling skills. Effective interpersonal skills and desire to work in a

team environment. Demonstrate ability and willingness to learn multiple tasks and technical requirements of the job.

Telephone placing/answering etiquette. Computer skills on Microsoft Word/Office. Typing skills of 100+ WPM. Strong willed

and eager to learn anything new and give 100% effort/time/energy to acheive goal/s set.

Professional Experience:

Hannaford Bros., Millinocket, Maine US

Deli/ Bakery Sales Associate

Employer/s: Pauline or Carol

Contact PH: 207-***-****

Employed To/From: 2/2014 5/2014

Job Description: Greet and assist customers with locating and selecting products. Slice, cut, prepare, weigh and package

products according to established standards and quality goals. Perform all assigned cleaning functions in accordance with

company policy. Adhere to highest product quality standards to support the department strategy. Achieve productivity

standards as outlined in Management Planning. Develop product knowledge in various areas of the department. Share

recognition of accomplishments and reflect the key behaviors; Be There, Make It Easy and Add Something To Their Day,

and Be the Difference. Assist in training other associates and perform other functions as assigned. .

Potpourri Group, Whitinsville, MA US

Call Center Rep/Customer Service

Employer/s: Roxanne or Gary

Contact PH: 978-***-****

Employed To/From: 9/2012 12/2012

Job Description: Patrons would call in to place orders, get information about products in 13 Magazines and would have to be

able to multitask, place credit card sales, and have knowledge of products in a timed manner. I trained other Call Reps on

the computer system the company used. I was a Top Seller for the company and made commission sales.

Aerie's Restaurant, Medway, Maine US

Waitress/Hostess

Employer/s: Erica Lakeman

Contact PH: 207-***-****

Employed To/From: 5/2008 11/2011

Job Description: Routine manual work serving food service patrons at banquets, special functions, or in a normal dining

room operation. Responsible for taking food and beverage orders from food service patrons and delivering the filled orders

to the patrons quickly and efficiently. Other duties include setting up, maintaining, cleaning, and removing dining room

fixtures and utensils. Work is performed under the close supervision of a superior who reviews the work based on

observation of results and customer satisfation.

Health and Beauty Depot, Bossier City, Louisiana US

Customer Service/Sales:

Employer/s: N/A

Contact PH: N/A

Employed To/From: 2/2005 4/2005

Job Description: At Beauty Depot I strived to bring the most sought after beauty products for the lowest retail price. I'd pride

myself in being able to offer customers amazing products at a lower price than any salon.

North Country Credit Union, Fairbanks, Alaska US

Bank Teller

Employer/s: Diane Crawford

Contact PH: N/A (NCCU was bought over by a larger company in 2005, Unknown)

Employed To/From: 2/2002 3/2003

Job Description: Excel in handling cash, customers and the issuance of corporate checks, traveler's checks and money

orders. Excellent communication skills. Recognized for exceptional customer service, knowledge of technology,

professionalism and competency. Regularly rewarded by supervisors for a job performance, reliability, mulit tasking,

efficiency, accuracy, speed, and ability to beat deadlines. As well as known for being the "green thumb" around the CU for

maintaining the plants with water and grooming as well as making sure all teller stations were staged with a live plant.

Rite Aid, Millinocket, Maine US

Cashier/Customer Service

Employer/s: John Hougan

Contact PH: 207-***-****

Employed To/From: 10/1999 03/2000

Assisted customers in finding the products that they needed, ringing in customers out at the cash register, and providing an

excellent customer service experience. Duties also included stocking shelves with products, changing advertising around the

store, as well as cleaning and making sure the work area was presentable.

Colonial Health Care, Lincoln, Maine US

Certified Nurses Aid (CNA)

Employer/s: N/A

Contact PH: 207-***-****

Employed To/From: 07/1999 10/1999

Job Description: Provide nursing assistance and care for patients. Measure and record patient's temperature, heart beat,

blood pressure and respirations as required per shift. Collect patient's stool, urine and blood for medical tests as ordered by

head nurse. Maintain personal health and hygiene of patients. Assist patients in daily activities like bathing, dressing,

grooming, eating, walking and other activities.

Education:

Schenck High School, East Millinocket, Maine US, Diploma, June 1999

Certificates:

1998 1999 I went to Region III Northern Penobscot Technical School for a year long program to become a CNA (Certified

Nurses Aid). I passed the state wide exam with a 97% and was issued my certification at the end of the program. I also was

acknowledged for going above and beyond my responsibilities for helping other classmates who struggled in areas I

excelled in to help them pass their state exams. I also participated in Jobs For Maine Grads (JMG). JMG's mission is to

identify students who face barriers to education, and to guide each one on to a successful path toward continued education,

a meaningful career, and productive adulthood.

References:

Taimi Pasnan/Friend PH# 207-***-****

Gregory Lyons/Friend PH# 207-***-****

Gregory Boutiette/Friend/Work Related PH# 508-***-****

Contact this candidate