Customer Service Sales
Resume:
Tiffany J. Whitehurst
**** * ***** ** *** *R, Philadelphia, PA 19140
267-***-****, *******.**********@*****.***
Dear Management,
In response to the recent job posting on your website, please accept this letter in application for the
receptionist position currently available within your company.
My outgoing personality, organizational skills, and attention to detail help make me a strong candidate for
the position.
I would greatly appreciate the opportunity to review my qualifications in more detail in person, and
possibly discuss an interview. Thank you in advance for your time and consideration.
Respectfully yours,
Tiffany J. Whitehurst
*******.**********@*****.***
Enclosure: Resume
Tiffany J. Whitehurst
1711 W Tioga Street
Philadelphia, Pa, 19140
*******.**********@*****.***
Objective
My goal is to gain a position in the field of customer service with the potential for professional leadership and
management development.
Experience
04/2014 – Present
Commerce Energy, Bala Cynwyd, PA
Independent Contractor – Sales
Duties include door to door sales
Responsible for providing goods and services
Maintain creativity and the ability to think on my toes
Deliver great customer service and satisfaction
12/2013 – 04/2014
Express Staffing, Philadelphia, PA
Banquet Server
Positive guest interaction while servicing guests in a friendly and efficient manner to ensure a great
experience
Remaining attentive making guests feel welcome, comfortable, and important, as to offer a place to feel
relaxed
Various duties include proper and timely set-up and execution of banquet events, including setting up tables,
chairs, stages, dance floors and audio visual equipment
Maintaining a high level of professionalism keeping all equipment and facilities organized, safe, and clean
08/2013 – 12/2013
Dollar Tree, Stores, Bethlehem, PA
Cashier
Deliver great customer service and satisfaction
Greet customers, ring purchases, and handle returns
Answer high volume phones and inquiries regarding store product, policy, and services
Basic computation and mathematic skills
10/2012 to 08/2013
Club Corp, Pyramid Club, Philadelphia, PA
Banquet and a La Carte Server
Provide prompt and courteous service to members and guests
Responsible to read BEOs, set-up, service, and break down assigned functions in a safe, accident-free manner
Work to set tables in my assigned area correctly and uniformly
Keep my work station neat and clean while servicing members, following established policies and procedures
Remain attentive to members and guests throughout the entire dining experience
Assist Lead Banquet Server in the set up and break down of buffets and/or other special food service tables
and equipment
Respectively complete my assigned side work adhering to, or exceeding service standards at all times
6/2011 to 10/2012
Hyatt at the Bellevue, Philadelphia, PA
Hostess/Greeter
Greet guests entering the restaurant in a friendly and professional manner
Seat all guests in a timely and courteous fashion, clearing any extra settings if not needed, and preceding to
present menus to each guest
Remain knowledgeable about Hotel property, as well as current and upcoming events
Communicate with kitchen and other staff frequently
Expected to maintain the cleanliness of the podium and to maintain menus
Tend to high volume phones and taking reservations using professional language
Education
September, 2012
South University, Online
Savannah, Georgia
Business Administration
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