Customer Service Administrative Assistant
Resume:
Joan Veenstra
**** ***** **** #**** ********* IL 60445 Phone: 708-***-**** ****@***************.***
Qualifications Summary
Trustworthy, ethical and discreet, committed to superior customer service. I am confident and poised in
interaction with individuals of all levels. I am detail oriented and resourceful in completing all job duties; able
to multi task effectively. Photography is my passion and I want to show that with each photo I take.
Expertise Highlights
Photographer Activities Coordinator & Event Planning
Management Coordinating meetings and appointments
Human Resource Customer Service and Relations
Lead event photographer Lupus Foundation Lead photographer for Level UP! Magazine.
2012 Volunteer of the Year for the Lupus Foundation
Keys to success include:
Well respected and valued professional with a passion for photography
Skilled in human resources, customer service and relation, arranging meetings, and planning events
Excellent communication (written/verbal), administrative, and organizational skills
Confident individual who works well with people from diverse backgrounds and cultures
Computer proficiency in Windows, Microsoft Word, Excel, and data based management systems
Able to work in a variety of settings
Fast turnaround on projects with good work ethics
Professional Experience
Photographer, JC Photography, Crestwood, IL (2012)
Journey of Joy/Faith Church Dec 3 4, 2011
Lung Association Climb March 11, 2012
Levelup! Magazine Release Party – March 16, 2012
Josh Garrels Concert April 22, 2012
Lupus Walks 2012 (5)
Slugs and Bugs VIP event May 20, 2012
Little League Baseball games May June 2012
Level UP Magazine issue 6 July 8 & 28, August 11, September 22 2012
Lightning Baseball July 2012
HIT Tournament July 28, 2012
Engagement Photos August 11, 2012
Andrew Peterson Concert October 14, 2012
Gary Photoshoot October 28, 2012
Wedding November 17 2012
Black Tie Dinner Dance December 8 2012
Envy Makeup shoot December 16 2012
Joan Veenstra’s Resume Page 1
BatMitzvah sign in board December 30 2012
Bat Mitzvah January 19 2013
Star Capitol Make up shoot February 2, 2013
ALA OakBrook Terrace Climb February 10, 2013
Birthday Party February 22, 2013
Seckman Wedding March 2, 2013
Family Palooza March 9, 2013
ALA Presidential Climb March 10, 2013
Hospital Baby Shoot March 22, 2013
Literacy Volunteer Conference March 23, 2013
Pmartt Album Cover March 24th, 2013
ALA Climb Des Moines April 7, 2013
Water Polo Tournament April 13, 2013
Daddy Daughter Dance April 27, 2013
Greenday Teen Summit May 11, 2013
Mother’s Day Brunch May 12, 2013
Lupus Walks May 18 19, 2013 July 13, Aug 10 2013
Senior Photos May 26, 2013
Northwestern Graduation Party June 1, 2013
LinksforeLupus Golf Outing June 7, 2013
Mia’s 13th Birthday Party June 8th, 2013
Anniversary Photos July 28
Panthers Team shots Football/Cheerleader Sept 6 2013
60th Birthday Party September 7 2013
Baby Shower September 14 2013
Seasoned Citizen Prom September 21. 2013
Family Portrait September 22, 2013
Faith Preschool September 26 27, 2013
St Stephens Preschool Oct 17, 2013
Cheer Competition November 10 2013
K9 Tailshakers December 2013
Mokena Animal Hospital December 7th 2013
Joliet Jr Women’s Club December 8th, 2013
Bar Mitzvah February 1 2014
Cinderella Ball February 22 2014
Dance Competition March 9th 2014
Iowa ALA Climb March 16 2014
Autism Fundraiser April 26, 2014
New Born Portriats May 10, 2014
Joan Veenstra’s Resume Page 2
First Communion Portraits May 10 2014
Mother’s Day Portraits May 11, 2014
Scherriville Police Department May 16, 2014
Windy City Thunderbolts May 16 June 19 2014
Lupus Walks 2014
Stueve Wedding May 31 2014
A Night in Paris June 7 2014
8th Grade Graduation June 7 2014
Stampede Fundraiser June 14 2014
1st Birthday Portraits July 19, 2014
Freelance Photographer, Photography by Angel, Worth, IL (2011 2012)
Birthday Parties at Drama Queens Jul 2011 May 2012
Administrative Assistant, Back to God Ministries International, Palos Heights, IL (2001 2013)
Office Manager, University Studios, Ft. Lauderdale Fl (1997 2001)
Teacher, Ft. Lauderdale Christian Preschool, Ft. Lauderdale, FL (1996 1997)
Management & Supervision
Supervised part time employees and trained them proper etiquette for answering phones and greeting
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customers.
Supervised studio when photographers were on shoots
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Designed sets for photo shoots.
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Supervised camera room and organized props and equipment
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Customer Service:
24 48 hour turn around after a job is photographed
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Adobe Lightroom4 for editing.
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Plan special events and meetings
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Purchase food and supplies for organization and meetings
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Education:
Editing skin tones in Lightroom (7/14)
Marketing and Managing (5/14)
Chicago Photography Academy (2011) Correct settings for Photographing
Skillpaths Seminar How to Get Organized/Stay Organized
Pledgemaker Conference (2006, 2007) New methods and programs for the data system
Northwestern College, Orange City, IA (1992 1995) Social Work
References:
Provided upon request
Equipment:
Nikon D7000 Tamron 2.8 17/52 lens
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Nikon D5000 Nikon 3.6 5.6 18/55 lens
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Tamron 2.8 80 200 lens Nikon SB700 Flash SB910 Flash
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Nikor 1.8 35mm Nikor 1.8 50mm
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Nikon D7100
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Joan Veenstra’s Resume Page 3
Joan Veenstra’s Resume Page 4
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