Customer Service Administrative Assistant

TARA GLEAVY

**** **** ****** ********, ** ***** C: (347)

***-**** **********@*****.***

Summary of Qualifications:

Dedicated, dependable, and hard-working individual, with the ability

to efficiently carry out given responsibilities. Quick learner,

accepting of supervision and direction, and able to work independently

and as part of a team. Proven leadership skills, capable of

delegating tasks and overseeing the work of others. Skill and

experience in the areas of clerical/office functions and the

willingness and outgoing personality to provide welcoming and helpful

customer service.

Experience:

Medical Office of Howard Beach Howard Beach, NY Aug. 2012-

Present

Receptionist

Responsibilities include: intake and discharge of patients, answering

phones, scheduling, appointments, filing, organizing, determining and

checking of health insurance eligibility, and collecting doctor fees and

copayments.

Highly Experience in Microsoft Office, Prognosis, and Sage

Dynamite Youth Center Brooklyn, NY Sept. 2009-

Jul. 2012

Intern Promoted to Counselor-in-Training

Co-facilitated individual, group, and family counseling sessions,

addressing identified clinical issues that reinforced positive behavior

patterns and outcomes

Conducted activity and topic-oriented seminars, promoting discussion and

participation

Attended multidisciplinary staff meetings, contributing feedback regarding

members and programmatic needs

Coordinated kitchen crew, providing instruction, overseeing functioning,

menu planning, and meal production, and ensuring safety and cleanliness of

work stations

Maintained clinical documentation, including progress notes and treatment

plans

Community Tutoring Service Brooklyn, NY Mar.

2009-Sept. 2009

Administrative Assistant

Performed wide range of office and administrative duties, including: data

entry, phones, balancing of bank accounts, time sheets, and

updating/maintaining electronic files

Dynamite Youth Center Brooklyn, NY Oct. 2007-

Jan. 2010

Volunteer

Responsible for training, overseeing, and performing clerical tasks,

including: operating active multi-line phone system, data-entry, record-

keeping, organizing and maintaining electronic and paper files, and

greeting and directing guests and visitors

Assisted with preparation and serving of daily meals and monitoring

inventory

CVS Pharmacy Brooklyn, NY Feb. 2006-

Mar. 2007

Cashier/Stock

Assisted store customers with product location and information, as needed

or requested

Stocked shelves, maintained organization of merchandise, and operated cash

register

St. Edmunds High School Brooklyn, NY

Summer 2004

Volunteer - "Fun Program"

Within summer camp setting for mentally challenged children and young

adults, assisted teens during daily activities, meals, trips, and

recreational projects

Education & Training:

Kingsborough Community College Brooklyn, NY

Spring 2013

Major: Health Care Administration

Resource Training Center New York, NY Nov. 2011-

July 2012

Successful completion of CASAC coursework

SUNY Albany : Business Management; Spanish

References Available Upon Request

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