Sales Manager/General Manager

DONALD E. SIEWERT

*** ******* *****. ~ Avon Lake,OH. 44012 ~ 419-***-**** ~

***.*******@*******.***

Dealership Executive with exceptional history of delivering revenue

and profitability growth

General Manager ~ Executive Manager ~ General Sales Manager ~ Director

PROFILE

Highly accomplished, results driven automotive dealership management

professional. Proven ability to direct sales, finance, and fixed operations at

high volume facilities. Consistent record of increasing profit margins, sales,

customer satisfaction (CSI), and staff performance. Adept at turning around

under performing sites. Excellent communication and problem solving skills.

Core Competencies:

Operations Management Sales Management Inventory Control Budget &

Cost Control

Staff Training & Motivation Team Building Customer Relations Marketing

Promotions

Customer Service Lender Relations Social Marketing Aftermarket Sales

Analysis

PROFESSIONAL EXPERIENCE

Russel BMW Catonsville, Maryland

12/2013 to 6/2014

BMW Sales Manager

CAVALIER MAZDA Chesapeake, Virginia 5/2013

to 10/2013

General Manager

Oversaw dealership operations and sales functions. Monitor and managed

budgets.

YARK AUTOMOTIVE GROUP, Toledo/Whitehouse, OH 3/2012 –12/ 2012

General Manager, Yark Chevrolet (2012)

Oversaw all fixed operations for high turnover Chevrolet dealership.

Supervised 25 sales and operations employees. Managed desk activities,

carried out sales, and closed deals. Received all EBE bonus payments and all

SFE and Champions Club monies.

Directed construction and opening of new facility.

Led dealership to Automotive News's Top 100 Dealers to work for in 2012.

Yark BMW

General Manager / General Sales Manager / Sales Manager (1993 2012)

Directed dealership operations and sales functions. Monitored and managed

budgets. Coordinated all advertising, working with Yark corporate and

advertising agency. Oversaw service warranty, cash in transit, rebates,

scheduling, and more. Supervised staff of 30.

Promoted through 3 increasingly responsible positions based on

performance.

Won 2 personal Sales awards and 11 Profile & Achievement awards.

Dealership won Center of Excellence Award 5 times, based on sales and CSI.

Grew parts and service gross profits from zero to $145,000, and increased

used car department sales 68% and gross profits 100%.

Increased profitability to more than $1M (with net profits as high as 4%)

while streamlining floor plan footprint.

Produced 101% increase in sales as Sales Manager (1993 1999).

Improved service quality and customer satisfaction by conducting additional

staff training.

Achieved Quality Management System (QMS) certification for dealership in

2003.

Recognized for maintaining 13 years average retention per employee.

Donald E. Siewert ~ Page 2 ~ ***.*******@*******.***

(Yark Automotive, continued)

Sales Manager, Yark Automotive (1992 1993)

Co managed all sales operations for 250 vehicle per month Jeep, Oldsmobile,

Pontiac, Subaru, BMW dealership servicing Northwest Ohio and Southeast

Michigan. Desked deals.

Finance & Insurance Manager, Yark Automotive (1989 1992)

One of 5 F&I managers at dealership with 400 new and used vehicle sales per

month.

CAREER NOTES: Previously held positions of Sales Person and F&I

Manager at WHITE AUTO GROUP (White Chevrolet, White Nissan).

Details available on request.

EDUCATION

Graduate, Bedford High School, Temperance, MI

TRAINING & CERTIFICATIONS

BMW “Quality Management System” (QMS Certified)

Ethos Finance & Sales Management Training

Grant Cardone, Joe Verde, and Traver Technologies Sales Training

2012 Disney Institute Leading and Sustaining a Service Culture

COMPUTER SKILLS

MS Office, ADP, Reynolds & Reynolds, XRM, First Look, V Auto, Ethos

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