April Frierson
Sales Consultant - Total Merchant Services
**********@*****.*** - 708-***-****
WORK EXPERIENCE
Sales Consultant
Total Merchant Services - Matteson, IL - December 2013 to Present
Develop and maintain strong business relationships with business owners
- Prepare and present competitive sales proposals
- Consult on benefits of credit card processing and social media/mobile products
- Assist with installation and programming and reprogramming terminals
- Consistently cold called to solicit new business via phone and door-to-door
Marketing Representative
Family Health Network - Chicago, IL - January 2011 to August 2013
Benefit Consultant
Harmony Health Plan - Chicago, IL - February 2010 to January 2011
Exceed monthly marketing quota/enrollments
- Consistently rank in top percentile by company and industry standards
- Verifiable awards, commission and overall success
- Establish and maintain viable relationships with business, hospitals, doctors,
various communities to ensure an arena for consultation and successful
marketing opportunities
- Initiate and secure participation agreements to continue to exceed marketing
goals
- Follow and provide training on policies set by Family Health Network/Harmony and as contracted with the
State of Illinois
Staffing Consultant
Davis Staffing, Inc - Olympia Fields, IL - April 2005 to April 2009
Revitalized sales and increased profitability in predictable and repeatable sales and service fashion resulting
in consistently exceeding quotas
- Provided collection relief to ensure revenue and relationships of clients
- Recruited, coached and developed staffers to fill positions and cold call for leads
- Delivered exceptional, award winning, effective and successful sales
presentations to both large and small audiences (at various levels)
- Managed staff and recruiting efforts
- Consistently cold called to solicit new business via phone and door-to-door
Event Specialist
Kenny's Inc - Flossmoor, IL - August 1998 to April 2005
Consistently cold called to solicit new business via phone and door-to-door
- Provided collection relief to ensure revenue and relationships of clients
- Recruited, developed and managed staff to support sales efforts
Phone no. 708-***-****
Email address- **********@*****.***
Care Specialist
Creative Automation - Hillside, IL - 1997 to 1998
Ensured customer retention by exercising knowledge of the customer's needs and products
- Serviced new and existing orders via phone and in person
- Resolved account and billing issues
- Drove business growth, increased profitability due to quality customer service
Field Service Representative
MoneyGram Payment Systems - Chicago, IL - 1996 to 1998
Consulted and marketed products and services
- Provided customer service training, support and managed revenue for agents throughout Illinois, Wisconsin,
Indiana and Iowa
- Managed, displayed and delivered POS materials
Safety Net (Retention) Specialist and Customer Service Representative
MCI Telecommunications - Chicago, IL - 1992 to 1995
Retained and managed accounts of irate customers requesting termination by resolving concerns and/or (re)
selling services
- Delighted customers beyond and above the call of duty and award for efforts
- Opened and established accounts
- Resolved billing issues, credits, educated customers on telecommunication plans
- Provided information and explanation in response to inquiries of products and services
EDUCATION
Special Education and Early Childhood
Southern Illinois University - Carbondale, IL
1986 to 1989