Data Entry High School

Rolanda Thorne

**** ***** *** ***** **** **,

Charlotte, NC 28210 Ph: 7 0 4 2 7 7 1 8 7 1

Skills

Negotiation

Active Listening

Judgment and Decision Making

Good working alone or with others

People person

I have a great sense of humor

Experience:

Account Service Specialist Sprint - Charlotte, N c

Resolve billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Warehouse Signature Staffing - Fort Mill, S c

Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards

Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Make offers that may resolve the issue

Help new hires when they join the team

Program devices

Make customers feel valued by being with us

Discuss plans with customers to see if they're on the best plan

Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Receive and count stock items, and record data manually or using computer.

Dec 2005-Present

Mar 2002-Aug 2005

Furniture Builder Harding Manufacturing - South Hill, Va

Attach parts or subassemblies together to form completed units, using glue, dowels, nails, screws, or clamps.

Warehouse Data Entry IVC - South Hill, Va

Set the temperature on the dryer to dry veneer panel. Keyed data entry in the system to calculate the total amount

of panel for each log used after it was cut and put on the conveyer belt to make veneer Trained others

Stacked veneer in 24's and 32's to be shipped

Education High School Diploma Park View Senior High - South Hill, Va

Apr 1999-Feb 2001

Bore holes for insertion of screws or dowels, by hand or using boring machines. Install hardware, such as hinges, handles, catches, or drawer pulls, using hand tools. Repair or alter wooden furniture, cabinetry, fixtures, paneling, or other pieces. Trained others on the assembly line. Printed out labels and helped with shipping

Aug 1994-Mar 1999

Took out 3-4 samples of veneer to show customers

Jun 1992

Contact this candidate