WILLIAM R BICKFORD
*** ******* ****** ** ******* TN 37716 856-***-**** **********@*****.***
Plans and Operations Supervisor
Experienced planner, professional with strong leadership and relationship building skills.
Meticulous leader, excellent at juggling multiple tasks and working under pressure.
Operations Chief with 5 years experience. Areas of expertise include mission analysis,
development of courses of action, and problem solving.
Key Skills
Office Management Report & Document Preparation
Teambuilding & Supervision Spreadsheet & Database Creation
Staff Development & Training Operations Planning & Analysis
CompTIA A+ Certified Records Management
CompTIA Net + Certified Meeting & Event Planning
Experience
Detachment 4, JPAC 2008 to 2012
Operations Chief
Assists the Detachment Commander and Operations Officer in providing oversight in the
coordination and direction of Joint Field Activity (JFA) preparation, operational
planning, logistical support, and administrative support for each deploying element.
Supervises subordinates and participating in the performance evaluation process,
promoting and enhancing the EEO program, making decisions on training needs and
evaluating and resolving group grievances.
Debriefs teams upon completion of Joint Field Activities.
Coordinates and prioritizes the work of subordinate office personnel and clerical staff.
Serves as the primary point of contact in scheduling and maintaining the Commander’s
calendar.
Reviews purchases required for daily operations.
Written numerous standard operating procedures for the unit due to vast knowledge of
policies and procedures.
Develops courses of action for recommendations to supervisors to resolve issues during the
planning procedure and during missions.
Serves as the coordinator for visitors and meetings, schedules conference rooms and
notifies attendees.
E Co, 3rd Battalion 69th Armor Regiment 2005 2008
Operations Chief
Deployed a unit of 125 Soldiers to combat for 16 months without any fatalities.
Responsible for planning more than 200 combat missions throughout Al Anbar Province,
Iraq.
Set standard operating procedures for E Co. during combat operations.
Prepared recommendations for problem solving and risk management to the command.
Due to superior leadership skills and knowledge of policies and procedures, was selected to
serve as Company First Sergeant during his absence of 3 months.
Supervising subordinates and participating in the performance evaluation process,
promoting and enhancing the EEO program, making decisions on training needs and
evaluating and resolving group grievances.
Assisting the Commander and Executive Officer in providing oversight in the coordination
and direction of combat mission preparation, operational planning, logistical support, and
administrative support for each deploying element.
Dearborn Recruiting Company, Great Lakes Recruiting Battalion 2001 2005
Field Recruiter/Station Commander
Responsible for the recruitment of qualified people into the U.S. Army.
Recruited more than 50 people into the Army during this assignment.
Was selected to serve as the Station Commander for 3 years due to knowledge and
leadership, a position normally held by a career recruiter.
Was rewarded numerous times for being in the top 10 percent of recruiters in the State of
Michigan
Education
New Horizons Help Desk and Network Support Specialist
CompTIA A+ Certification,CompTIA Net+ Certification 2014
Negaunee High School 1992
Academic Diploma