Aaron Pak
**** *. **** **., #***, Los Angeles, CA 90015
P: 213-***-**** E: ******@*****.***
Experience Operations Manager / Post Bellum Menswear / Los Angeles, CA Dec 2012 - Present
• Led the development and branding for the launch of Post Bellum
• Generated content and creative for all email marketing newsletters, as well as ensuring all appropriate demographics for the brand were strategically targeted
• Collaborated with creative director on entire product development lifecycle by leveraging market and business trends, customer feedback, and sales climate/projections
• Maintained fabric/trims library and coordinated placement, execution, revisions and follow-up of manufacturing orders
• Established and maintained new distribution channels and buyer relationships to increase sales and brand exposure
• Designed and developed concepts for look books, catalogs, flyers and web content that assisted in doubling sales for the brand each season
• Managed project implementation strategy and processes for all development and production phases to guarantee quality and on-time delivery
Showroom Manager / KSBA International Sales LLC / Los Angeles, CA Sept 2010 – Nov 2012
• Instrumental in establishing sales strategies and product development for emerging and start-up brands by building a presence at key retailers relevant to target demographics/audience
• Introduced new channels of distribution for increasing sales, such as private label opportunities with Arden B., Brass Plum and Forever 21
• Oversaw all administrative and customer service duties concerning orders, invoicing, AR/AP, and credits/adjustments
• Maximized sales through in-house and off-site appointments
Assistant Manager / Fred Segal / Santa Monica, CA Aug 2008 – Aug 2010
• Built and supported client relationships that aided in 15% monthly sales increases
• Lead visual merchandiser for all window displays, floor plans and special events
• Handled customer service tasks including product inquiries, transactions/adjustments, and special orders
• Coordinated in-store events such as brand launches, pop-up shops, and trunk shows (Marc Newson x G-Star, Phillipe Starck x Parrot Speakers)
Skills
• Customer relationship management skills
• Wordpress and Squarespace
o HTML/CSS
o E-commerce Integration
o SEO
• Proficient in:
o Microsoft Office Suite
o Adobe CS6
o POS Systems (Retail Pro)
• Intermediate Korean
Education
Santa Monica College Fall 2012 - Present
IGETC Transfer Program Major: Advertising & Minor: Graphic Design