Charles Feldman
Seattle, WA ***15
*******.**@*****.*** - 540-***-**** (cell)
SALES/ MARKETING/ BUSINESS DEVELOPMENT SUMMARY
. An energetic, results oriented visionary, team builder and
communicator with the drive, passion and courage to get things done
and add value using creative, persuasive and problem solving
abilities.
. Mentor/coach able to shape consensus, enforce accountability, and draw
teams into a laser focus on opportunity and achievement.
. Year over year top-end performance from major accounts, national
accounts, B2B, C-suite, and Government.
. Developer of highly effective go-to-market and revenue capture
strategies, collateral marketing materials, and pipeline management
programs.
. An unwavering commitment to customer satisfaction and a winning
attitude to support company growth goals.
WORK EXPERIENCE:
Principal Consultant
Market Strategy - February 2012 to Present
Imaginative and resourceful approaches to problem solving in the areas of
strategic growth, decision making and investment; driving change, enhancing
company culture and increasing employee engagement. Solutions that enable
clients to capture lost revenue, improve gross margin, and reduce financial
risk.
. Consulting with startup, early and growth stage businesses.
. Development of business plans and go-to-market strategies.
. Evaluation of capital requirements and expansion opportunities through
application of market research, business performance management and
benchmarking methodologies.
. Configuration and alignment of processes and procedures.
Director, Sales and Business Development
Ziiva Information Technology - September 2008 to December 2011
Learning/Training Solutions for corporations, manufacturing/distribution
channels, healthcare, education and government verticals. Licensed and SaaS
software [and a Learning Management System (LMS)] for delivery and tracking
of training, talent management, compliance and certification.
. Oversight of Global, Inside and Direct sales, Partners/Channels and
Alliance teams.
. Positioned company for Web 2.0, e-commerce, Cloud Hosting, CRM,
verticals and enterprise selling opportunities.
. Revamped company pricing strategies and programs for improved market
differentiation.
. Created sales and marketing collateral materials to rationalize Ziiva
as vendor of preference.
. Expanded sales channels for domestic and international representation.
. Identified and trained domestic and international resellers, referral
partners and consultants for sell through to their clients.
. Secured enterprise-scale contracts from the United States Department
of State for International Embassy training and FedEx Ground for
driver hazardous materials (hazmat) training.
Sales Director
Business Telecom Inc - February 2001 to September 2008
Managed voice and data network services to SMB and Enterprise end users.
P&L budget oversight for sales offices. Supervised headcount included +/-
50 and included Sales Managers, Account Executives, and support/operations
staff.
. Consistent month-over-month new business revenue and retention.
. Yearly revenue increases averaged 122% year-over-year.
. Marketing campaign doubled customer revenue base within 26 months
which included 27 private colleges and universities.
Director of Sales
Business Communications Systems, Inc - 1997 to 2001
Mentored, motivated and trained SMB and Enterprise sales teams selling PBX,
Fiber, VOIP Telecom hardware/software, Unified Communications and Call
Center applications.
. Responsible for pricing, P&L budgets, product evaluations and
marketing strategy.
. Directed sales team to the streets, offices, and decision communities.
Month-over-month quota attainment
. Designed and executed corporate funding/sponsorship arrangements with
Fortune 1000 corporations.
. Voice and data technology products were introduced into twenty-seven
school districts through this corporate sponsorship grant initiative.
. Sales revenue growth averaged 115% year over year.
Executive Vice President/COO
Hansteck Corporation - 1991 to 1997
Manufacturer of sheepskin and synthetic products for the professional
painting contractor. Secondary sheepskin line designed for golf enthusiast
included club head covers, shoe bags, toiletry kit bags, bag straps etc.
Sold direct and through manufacturer's reps globally.
. Initiated OEM/VAR private label packaging program with paint/coatings
manufacturers for their captive retail outlets. Sheepskin and
synthetic applicator products i.e., paint rollers and staining pads,
placed in 4,500 retail locations including Lowes, Home Depot, Sherwin
Williams, Devoe, Glidden, Porter Paint stores nationally.
. Provided sales and operations leadership, training and support to
manufacturer's reps/ channel field distributors covering North
America, South America, The Far East and Western Europe.
. Built brand awareness and advocacy with retail sales personnel and
their consumers.
Vice President/ Sales & Business Development
Real Estate Communications Corp - 1987 to 1991
Market introduction of the intelligent office building funded by IBM, Aetna
and ComSat. Shared revenue voice, data, video, and long distance network
partnerships were contracted with class A real estate developments in major
metro markets nationwide.
. P&L budget and control oversight provided to
sales/operations/marketing/ administration staff for sell through of
fiber cable, telephone, desk top data, long distance networks and
facilities management services for new construction high rise and
horizontal office/campus installations.
. Negotiated shared revenue partnerships with commercial real estate
developers for the provision of shared revenue service offerings.
. Structured vendor and equipment sourcing agreements including a $100
million dollar equipment sourcing contract with Ameritech.
Vice President, Corporate & Regional Development
Universal Communications Systems, Inc - 1981 to 1987
National PBX, Key Telephone and Peripherals vendor.
. Directed regional sales teams, managers and major /national account
executives.
. Member of the IPO management team listing company on the American
Stock Exchange.
. Directed growth of UCS into the second largest non-utility provider of
PBX and Key telephone systems in the United States by revenue.
. Captured multimillion dollar PBX telephone and fiber installations
from the University of Tennessee, University of Oklahoma, University
of Iowa, James Madison University, Bucknell University and others.
. Major account sales and installations customer list included Delta
Airlines, Burlington Northern Railroad, Ryder Trucks, Private and
Veterans Administration Hospitals, and national lodging and
hospitality chains including Holiday Inns, Ramada, Sheraton, and Hyatt
Hotels.
EDUCATION
B. A. in Political Science and English
State University of New York College at Buffalo