Customer Service High School
Resume:
Betty R. Scott
Cleveland, Ohio 44104
Phone 216-***-****
************@*****.***
OBJECTIVE: To obtain a Manufacturing/Warehouse position with an organization
where acquired skills in manufacturing safety guidelines that offers advancement
opportunities.
SUMMARY OF QUALIFICATIONS
Team player, attention to detail
Multi-tasking in a fast paced environment
Self motivated, utilizes down time
Operated conveyer line and labeling equipment
Knowledgeable of FDA, USDA, and OSHA rules and regulations
WORK EXPERIENCE
Euclid Heat Treating Euclid, Ohio
Machine Operator/Material Handler March 2010 – October 2013
Operated heat treating induction machine for required temperature for hardening
parts
Performed inspection of parts for shipping and receiving ensuring on time delivery
to customers
Completes all paper work during the receiving, processing parts and finished
product for shipping
United Insurance Company of America Cleveland, Ohio
Debit Agent/Field Underwriter 2008 - 2010
Screened new prospects by telephone and face to face generating sales
Recorded accurate and completed information during the application process in order to rate
clients
Handled large amounts of cash collecting premiums in person or via mail delivery
from clients
L’Oreal USA Solon, Ohio
Line Leader/ Machine Operator 2005 - 2007
Responsible for efficient performance in loading, sorting, and stacking pallets for
shipping
Assisted production supervisor with training new hires for entry level machine operators
Assigned assembly line workers according to production needs and relieved operators for breaks
Monitored employees to make sure they were obeying safety guidelines
L.J. Minor/Nestle USA Cleveland, Ohio
Machine Operator 2000 - 2005
Operated computerized machines to ensure proper weight of product
Packaged finished goods products for restaurants and stores; labeled products with expiration
dates
Used the proper protection equipment, cleaning and sanitizing chemicals
Cuyahoga Vending and Dining Services Garfield Heights, Ohio
Cashier/Customer Service 1998-2000
Operated computerized check system for tracking cash purchases
Heavy inbound and outbound telephone contact daily with vendors and customers
EDUCATION AND TRAINING
Hondros College
Cleveland, Ohio
Insurance Agent Licenses: LAH and PC 2008
JPC Learning Center
Cleveland, Ohio
PC Specialist Certificate of Completion 2008
Wire Net Training
Cleveland, Ohio
Manufacturing Certificate of Completion 2000
East High School
Cleveland, Ohio
High School Diploma 1977
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