Customer Service Safety Officer

**** ******* *** 610-***-****

Upper Darby, PA *9082 ***********@*******.***

STEPHEN GRIFFIN

Objective To gain the opportunity to work for an established company and to apply my skills as a

productive team member in their Customer

Service Dept

Skills Excellent oral and written communication skills

Experienced with MS Word, Office, Excel, Class & Xactimate

Outstanding Customer Service/Relations

Experience 04/2011-present John Serock Catering Co West Chester, PA

BARTENDER/ SERVER

Provide Excellent Customer Service to Clients in various

settings including Weddings, Corporate Events, Home Parties

11/2004- 8/2012 Nationwide Mutual Insurance Co

Conshohocken, PA

CLAIMS SPECIALIST I- HOMEOWNER’S

Determine proper policy coverage’s and apply where necessary

best claims practices to conclude, investigate, evaluate and

negotiate assigned property claim cases in accordance with

company guidelines

Maintain current knowledge of multiple lines of insurance; court

decisions which may impact the claims function; current

guidelines in the claims function; and policy changes and

modifications

Assist or prepare files for suit, trial or subrogation

9/2000 – 11/2004 Delaware Valley College Doylestown, PA

PUBLIC SAFETY OFFICER

Enforce all campus and departmental rules and regulations

Investigate all types of accidents/incidents and file reports

accordingly.

Promoted to Senior Officer in charge for weekend shift

8/1999 - 2/2000 United States Marine Corps Miramar, CA

WEAPONS CUSTODIAN

Responsible for issuance, maintenance and recovery of military

police weaponry

Scheduled monthly, 9mm pistol, cleaning roster for the entire department

Promoted in rank

9/1997 - 8/1999 United States Marine Corps Miramar, CA

PATROLMAN

Support the Commander’s law enforcement and security

requirements in peacetime and combat operations

Worked to ensure base security and promote positive community

relations

8/1996 - 8/1997 United States Marine Corps Santa Ana, CA

PATROLMAN

Encompassed the same duties as the above patrolman position

Education 12/2004 Delaware Valley College –Doylestown, PA

B.S. / BUSINESS ADMINISTRATION

2nd Bachelor's Degree

3.2 G.P.A.

12/1995 Kutztown University of Pennsylvania – Kutztown, PA

B.S. / CRIMINAL JUSTICE

Member of the Criminal Justice Club

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