Lemeh Horace
**** ********** *** **** ***** NC **265 Phone: 704-***-**** *****.********@*****.***
SUMMARY
I am a flexible and adaptable candidate with a strong analytical, operational and sales background. I am an innovative person seeking for ways to become more efficient to help an organization grow and maintain its bottom line, and client satisfaction. I am seeking to create value in an organization utilizing strategic management and leadership skills and that welcomes innovative thinking. My positive and tenacious attitude has always giving me the ability to finish and excel in all tasks assigned. My qualities and experiences is an asset for any organization seeking to increase profitability in its market and awareness in the community.
EDUCATION
Master of Business Administration (MBA) July 2008
University of Phoenix
Bachelor of Science in Liberal Arts December 2004
University of South Carolina
PROFESSIONAL/ DEVELOPMENTAL EXPERIENCE
BB&T
Foreclosure Specialist Greensboro, NC
September 2013-current
• Review mortgage accounts for possible foreclosure approval
• Ensure that I am up to date with government regulatory and compliance changes for investor owned loans so deadline are
adhered to
• Train new employees on the day to day processes, and how to utilize different tools for processing work more efficiently
• Develop new policy and procedure for the foreclosure process in our department to help with efficiency
• Prepare accurate write up for auditing and legal foreclosure process
• Coordinate with team of foreclosure specialist to implement and assign all task, locate legal documents and communicate with attorneys on state specific legal attachments needed
• Establish appropriate current foreclosure status of assigned accounts and design proper disposal codes
• Send out Right to Cure letters to loans that are over 45-90 days past due
• Prepare internal foreclosure request and send to residential mortgage manager for foreclosure approval
• Once internal foreclosure request is approved I prepare Attorney foreclosure request form
• Create financial workbooks for attorneys in Non-Compliant states to review and implement legal action
• Communicate frequently with Attorneys and paralegals on any documentation of financials needed for each case created
• Assist manager with projects and reporting metrics for our department
PepsiCo Winston Salem, NC
AR Applications Business Analyst June 2013- August contract
• More functional than technical Business Analyst role
• Help support EDI lead with invoice accounting issues with multiple business partners within PepsiCo
• Help assist with project managing for an email response tool, which streamlines the group mailbox email distribution in operations services area
• Creating documentation, workflows, and working closely with project management leads
• Collaborate across business functions to define, develop, maintain and implement a new email response tool to ensure workflow efficiency
• Communicate possible risk or problem areas that may occur with current group mailboxes
• Conduct testing in Oracle environments to implement new upgrade
• Navigate Oracle to validate data discrepancies for the business and communicate any errors found
• Worked with various applications such as Oracle e-Business Suite, PeopleSoft and ERP experience
BB&T International Greensboro, NC
International Operations Specialist I/FX April 2013- June contract
• Efficiently and accurately enter international trade rates and amounts into foreign exchange system.
• Work closely with Trade Officers to ensure BB&T is providing best rates for client based on changing Wall Street market rates.
• Have a high attention to detail when verifying rates and deals that have been entered into the teller and foreign exchange systems are accurate.
• Scan images of purchased wired deals into a file template on the shared data drive.
• I trained on utilizing ADHOC reporting for end of month processes.
• Processing incoming International payments
• Printing and mailing client confirmations
• Booking Cash Manager Online and branch trades & recording the FX Contract number in the MTS wire-payment history tab
Premier Healthcare Alliance Charlotte, NC
Data Analyst Consultant August 2011- April 2013
• Part of the Informatics group that pprocessed hospital data from data receipt from 6 major hospital in the Southeast Region via a secured email to load data into Quality Advisor’s reporting system
• Data is received in a zip file format which contains ICD-09, CPT Billing, Physician Code, and Patient Discharge information
• I am rresponsible to ensure all files are in proper quote comma quote delimitate format prior to processing
• Utilize excel V-lookup to extract physician and charge codes from master data files
• Utilize Microsoft access and DB2 data tool to verify total charges, cost and patient counts are within variance according to hospital data files received
• Utilize Microsoft access to cross reference previous months data for any missing patient information
• Process the data and ensure that its error-free by performing quality assurance steps with assistance from our clinical support team prior to sending the data to the warehouse system for Center for Medicaid and Medicare Services
• Effectively support members once the data is in the system by researching clinical focus group requirements for patients
• Communicate effectively with IT and Management on any errors with Quality Manager Reporting tool or clinical groups that are not displaying correctly
• Accountable for training members on the use of Quality Advisor and Quality Manager Reporting tools and responding to clients questions on data processes, integrity of reports, Hospital Acquired Condition requirements and Benchmarking Criteria
• Research hospital’s data and verify innovative ways for efficiency when processing data from receipt to data entry into Quality Advisor
• Responsible to re-test facility data for Center for Medicaid and Medicare as well as The Joint Commission to ensure data integrity and Clinical Focus Group Requirements are reporting accurately for Medicare expenditures
• Process Quarterly CMS submissions reviews for all of my hospitals to ensure all Medicare claims cases are verified and accurately recorded prior to sending to CMS reporting warehouse QualityNet
• Part of the Documenting Team: my responsibilities are to update any new information for new hire training, document any new changes made to knowledge transfers communicated to Informatics group and update any hospital transitions documentation
• Update knowledge transfers and well as questions regarding any new changes for CMS or Measure requirements via a SharePoint Community Site
Bank of America Charlotte, NC
Treasury Service Advisor/FX Analyst August 2009 – July 2011
• Manually Process large corporate and government wires within a mainframe system
• Entitle contractual agreements to be processed daily by extracting all legal documentation requirements in our GCS system
• Make sure all government and corporate wires are accurately entered into the Bank Funds Transfer system within mainframe
• Utilize the mainframe system to verify confidential client information for authentication purposes
• Make sure all wires are entitled, verified and entered to meet the required deadlines established by the Federal Reserve System
• Accurately notate all information during each stage of the wire process to ensure the service level agreement is being managed properly
• Target clients that may be abusing the wires process and provide more cost effective self-service options Bank of America provides
• Randomly Run audits on wire cases to ensure that they were entitled properly
Bank of America Charlotte, NC
Small Business Sales and Service Specialist January 2007 – Aug. 2009
• Address customer concerns about accounts in a call center setting
• Accurately explain products and services and confidently offer appropriate solutions based on customers’ needs
• Overcome objectives by emphasizing the benefits of our products and services
• Make sure that I keep up-to-date and knowledgeable about current bank policies, procedures, tools and technology to efficiently service our customers
• Help facilitate new hire training in preparation for departmental needs
• Championed our Initial Call Response to help increase our overall teams metric
• Asset Officer and selected as floor support by my team manager
SKILLS/ INTERESTS
Interest: Soccer, Reading, Traveling, Excel, Compass, Power Point, SharePoint, Pro, Lean, Boss, MS Office Programs, GSS, CIBR, Documenting Team, Hospital Simulation Training Courses, Notary Public