Aiyana Hernandez
North Las Vegas, NV, 89031
******.**********@*****.***
Objective: To obtain long-term employment with a company where I can contribute my
hardworking ability and positive attitude.
Skills and Abilities
• Excellent customer service skills
• Ability to multi-task
• Excellent communication skills
• Typing and computer skills
• Flexible
• Goal oriented
• Ability and willingness to learn
Experience
Toys R US, Sales Team Member, Sacramento, CA 2013- 2014
Interacted with guests on sales floor, phone lines, and cash register. Maintained a well-stocked and clean
store environment. Acted quickly to guest concerns and provide solutions. Worked in multiple
departments to help guests and my store team to achieve daily results.
Things Remembered, Sales Associate, Sacramento, CA 2013-2013
Provided excellent customer service in a retail environment. Responsible for customer satisfaction,
generated sales, engraved, housekeeping, merchandised, POS operations and loss prevention, in
adherence with all company/store standards.
Warehouse Markets, Line Leader/Deli Clerk, Rancho Cordova, CA 2012-2013
Packaged, wrapped, sealed, weighed and labeled merchandise. Stocked and rotated display case.
Skewered, cooked and packaged rotisserie chickens. Followed proper service deli and general safety
procedures and standards. Followed standard sanitation and operating procedures guidelines.
Maintained machinery and equipment.
Toys R US, Night Shift Team Member, Roseville, CA 2012-2012
Received, opened, unpacked and issued sales floor merchandise. Stocked shelves, racks, cases, bins,
and tables with new or transferred merchandise. Answered customers questions about merchandise and
advised customers on merchandise selection. Cleaned display cases, shelves, and aisles.
Education
Community Collaborative Charter School, McClellan, CA
Diploma received June 2013
References available upon request