Employment History
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Pamela Warren
**** ********** ******, ************, ** 19104
Cell 267-***-****
**************@*****.***
PROFESSIONAL SUMMARY
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A high potential Administrative Support Professional, with more than 10 years in administrative support experience. Excellent communication
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• skills, great with People, detail oriented and capable of multitasking in a fast paced environment. A strong work ethic and passion for serving people.
• Seeking a position in which I can utilize my experience, develop and be an asset to my employer. Salary 28,800
• Computer Skills •
PeopleSoft software, Typing 50 WPM, Microsoft word, Excel, PowerPoint and Outlook, Access, Quick Books, PeopleSoft,
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Lotus Notes and proprietary software’s and databases A/R, P/R.
Performed the following duties through Kforce Staffing Solutions
AmeriHealth Mercy Philadelphia, Pa 11/2012 – 01/2013
Accounts Payable Assistant
• Assists HR by Typing, filing, utilizing Outlook and People Soft to perform various duties such as data entry,
• Scanning document to email and attaching to vouchers utilizing PeopleSoft software application
• Retrieve all incoming mail, sorted bills, stamped, scanned, prepared and attached all bills by utilizing PeopleSoft application
• for weekly check runs, distribute mail to proper personal, Receive, process, and file all checks utilizing PeopleSoft
• Assisted HR by sorting and filing perches orders in numeric order, scanning and filing, Organize and maintain organization of file room
• Reconstructed file room by organizing large amounts of documents and filing in alphabetical order,
Performed the following duties through Synerfac Professional Staffing
ING Direct Bank Wilmington, DE 10/2012 – 11/2012
Data Analysis /Data Entry
• Assisted ING Direct Bank in its merger and data base file transition to Capital One Bank
• Maintained files using framework database system, moved, recovered, renamed files and entered information
on client’s home mortgages’, foreclosed and properties purchased, savings and equity loans accounts
• Utilized excel spreadsheets to document and recover client information as well as update files in the system,
• Used asset management specialist utilities, to retrieve add and save missing information to system database.
• Compiled, sorted and distributed outgoing mail.
• Performed the following duties through Kforce Staffing Solutions
Asset Management Specialist Bristol, Pa 03/2012 – 07/2012
Mail Clerk II
• Processed all incoming mail for Asset Management Specialist
• Processed information by case numbers and step for HUD housing into the ams/ems database using excel spreadsheet
• Responsible for recording and entering data information for all incoming bills
• Access account numbers, property locations, condition of the properties and amounts owed on current bill balance,
distributed to proper personnel, Organize and maintain organization of mail room
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• Trained four new employees, process, delegated and distribute organized work order to trainee employees
Eroson Incorporated Baltimore, MD 10/2007 - 02/2008
Program Coordinator/ Administrative Assistant
• Assisted owner and office manager by, typing, utilizing excel, Outlook and QuickBooks applications.
• Accurately calculated daily accounts utilizing excel, made deposits up to $20,000, accounts receivable payable, payroll,
• Performed Staffing duties by completing and maintaining employee files
• Utilized Microsoft word, entered client information, typed, generated and mailed all outgoing documents,
• Supervised 15+ employees, delegated responsibilities on daily basis, utilized resources to recruit the highest caliber candidates through online social
networking, job boards and local media resources, used scripted screening questions to identify candidates.
• Utilized ability to work in a fast-paced atmosphere, maintained files and records, utilized ability to multi-task and keep an organized workspace, utilized
telephone communication skills, by call screening and routing i nbound and outbound calls, also process mail and billing.
Performed the following duties through Office Team Temporary Service
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University of Pennsylvania, Philadelphia, Pa 08/2004 – 09/2007
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Staffing Coordinator
• Assisted several HR Generalist by scheduling interviews for pre-screened candidates prioritizing based on current branch needs.
• Interviewed potential new hires detailing job duties, orientation and, employment process and procedure, conducted drug screening
• Accessed references utilizing outlook to schedule appointments, logged clients information and visualized data utilizing excel spreadsheet, conducted
criminal background checks, typed and mailed offer letters,,
• Maintained employee files i.e. I9, W2’s, created picture ID’s completed new hier packets, compiled new hire packets distributed and explained to newly
hired employees, utilized resources to recruit the highest caliber candidates through online social networking, job boards and local media resources, used
scripted screening questions to identify candidates.
Performed the following duties through Office Team Temporary Service
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Archdiocese of Philadelphia, Pa Philadelphia 01/2004-07/2004
Secretary/ Receptionist
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Assisted Human Resources Department and all personal by screening and routing calls,
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Greeted visitors, process resumes, routed qualified resumes to proper personnel, typed all correspondence, utilized data entry skills
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Scheduling, generating response letters to clients, mail response cards, sorted, review and distributed all incoming mail, maintained bookkeeping for
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department using excel spreadsheet applications, compiled new hire and benefit packets, distributed and explained to newly hired employees of job
requirement, created picture ID’s
Education
Belford High School High School Diploma
P.T.C. Career Institute Computerized Office Technology