Customer Service Representative
Resume:
Anay Molina
Ft Lauderdale FL, **317
Phone#: 954-***-****
Email Address: ************@*****.***
Objectives:
A personable, charismatic and efficient professional, who is able to bring an assortment of knowledge and skills to every area of a business. I have a track record of over achieving, and I'm someone who is deeply passionate about sales and marketing. I have the ability to understand big picture concepts and to dive into the detail needed to implement them. Right now I'm looking for a suitable position with a company where I will be surrounded by like-minded individuals who strive to break records and deliver excellence. I would like to work for a company that will enhance the skills I already have as well as provide the opportunity for professional growth and advancement opportunities.
Experience:
RPC Auto 2013-2014
Front Office Manager/Sales
Inventory control, phones, accounts receivables, sales, collections, and customer service. I was responsible for organizing and coordinating office operations and implementing new ideas.
Main activities:
Plan and implement office systems, layout and equipment procurement
Maintain and replenish inventory
Check stock to determine inventory levels
Anticipate needed supplies
Verify receipt of supply
Communicate with customers via phone, email, and in person
Sales and marketing
Auto Credit of Tampa 2008-2009
Repossession Coordinator/ Collector
Main activities:
Skip Tracing
Collect pas due accounts
Make payment arrangements over the phone and in person
Update customer accounts
Send collection letters, and repossession documents as needed
Rick Case Hyundai 2006-2008
Customer Service Representative/ Sales
Main activities:
Greet customers
Open repair orders
Assign work order to technicians
Order parts
Follow up on repairs
Keep customer informed of repair process
Contact insurance companies
Accounts receivables
Deliver vehicle in a timely matter
Sales and marketing
World Ford Pembroke Pines 2002-2005
Customer Service Representative
Main activities:
Greet Customer
Answer phones
Open repair orders
Follow up on repair process
Deliver vehicle
Collect past due accounts
Sales and marketing
ADP Exp
Education:
South Plantation High School
Florida Career College
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