Certified Pharmacy Technician
Resume:
Wendy L. DeLeon CPhT
**********@****.***
**** ****** **** **. ****, TX 77449
Objective
Hello, my name is Wendy DeLeon. Due to my husband's recent job transfer, my family has relocated to the Katy, TX area from CO. I'm currently seeking a full/part-time position in or near the Katy area. I'm a loyal, honest, and experienced Certified Pharmacy Technician, with noted excellence in customer service, great work ethics, business sense, and a proven track record for growing business and repeat customers. I've been employed in the pharmacy field for over 13 years in CO. Also worked in the Convention/Trade Show/Sign industry @ Greyhound Exhibit Services, Freeman Decorating Co., PDQ Printing & smaller sign shops in Las Vegas, NV as a Graphic production artist for more than 10 years prior to that. I am very detail oriented and would be well suited for any tasks that would require alot of efficiency, creative detail, proof reading and/or perfection, as well as record keeping, file maintenance, Inventory control, Insurance billing and resolving problems with on-line Ins. billing, ordering/buying, purchase orders, verify invoices for payment, shipping/receiving/returns, or any other closely related responsibilities.
I offer my professional services in a diverse variety of capacities necessary and helpful in on-going daily activity and growth of your facility. I provide excellent customer service while efficiently maintaining or exceeding company standards and expectations. I keep a safe and clean environment for co-workers and customers alike. I work well with others and communicate with tact as a reliable team member. I always make every effort to ensure the customer a caring, friendly, satisfying and comfortable experience that meets or exceeds their expectation, so as to ensure continued patronage. My years of knowledge, experience, work-flow efficiency and time management will undeniably be a valuable asset in the operation of any pharmacy or business office, as well as in the areas of customer relations, leading others by example, and passing along indispensable knowledge and training to the next generation of employees.
I sincerely thank you in advance for your anticipated help, as well as your time and effort in consideration of my employment request.
Relevant Work Experience
Safeway Pharmacy 9160 W. Colfax Ave. Lakewood, CO 80215
contact Corporate H.R. 303-***-**** for employment verification (approx. 10 years)
Hired as a Cashier 04/1998, worked/trained as a Pharmacy Technician 1999 - 2001
Became certified in 2001 and Continued working as a Certified Pharmacy Technician 2001 - 01/2008
Achieved numerous awards for "Excellence in Customer Service"
Costco Pharmacy 6400 W. 92nd Westminster, CO 80021 303-***-****
& also, 600 Marshall Rd. Superior, CO 80027
contact "Gloria in H.R." 720-***-**** for employment verification (approx. 3 years)
Hired and Continued working as a Certified Pharmacy Technician 01/2008 - 12/2010
Duties, Responsibilities
Under the supervision of a licensed Pharmacist; Greet customers in a friendly, welcoming manor, Listen and find out what their required needs are, Gather all pertinent information from the customer as needed, Answer phones and general questions, Take refill requests and refill oks as well as E-scripts, Communicate with Dr. offices and Insurance companies when necessary, Follow through with customers' special requests, Vacation over-rides, etc... Input all new RX's into computer system, Ensure proper on-line insurance billing, Physically filling/refilling of RX's, Mixing and simple compounding of liquids and creams, Anticipating the Pharmacist's needs and keeping documents orderly for Pharmacist's check, Proper and sequential filing of RX hard-copies, Working as a supportive and efficient team member with co-workers, Provide customer service at the cash register and cash/check handling, charges, etc Ordering and returning of medications via suppliers, Stocking and rotation of prescription medications, OTC merchandise and special orders, Maintaining accurate inventory accounting, both physically and computer tracked, Proper quarterly logging and return of any expired drugs as well as patient drop-off programs (for disposal), Checking in and stocking prescriptions sent by a central fill pharmacy, General cleaning and disinfecting of pharmacy area and equipment, Maintaining necessary supplies, toner, paper, etc... Proper disposal of trash and shreddable documents, Maintaining the patients' necessary privacy, Keeping up to date on pharmacy law, new drugs, any new generic drugs, recalls, etc...
I have more than 13 years of experience in retail pharmacy operations. I have been Nationally Certified through the PTCB continually from 11/2001 'til present. I have more than 13 years of experience in dealing with the general public, Insurance billing issues, as well as with special needs clients such as patients of Jefferson County Mental Health and the elderly. I have worked with various computer software systems, PDX, Condor, etc... I am a self-starter, a fast learner, and adapt quickly. I am well versed in Pharmacy Law. I offer experience, maturity, integrity, and a genuine caring and kind attitude in my customer relations and excellent customer service. Also, I'm excited and proud to finally be registered with the Texas State Board of Pharmacy!
My PTCB certification # 210************
My Texas State Board Registration # 231837
Summary
My desire is to become gainfully employed so as to help provide for my family, but I also really feel that this is the best way to be an integral part of and to serve my community. As you may have already guessed, the greatest asset I provide is not only in my knowledge and flexibility, I also genuinely care about making sure that any tasks I encounter are executed well, and within a timely manner, provided with an honest integrity, consistency and reliability, a positive attitude, and mostly in my ability to provide excellence in customer service under any circumstance. I will always present myself professionally and provide essential support for my Pharmacist on Duty.
I am always willing to continue to learn in other areas and help out where ever needed. I look forward to being useful in helping your business grow and continue to be successful.
Please consider me a viable candidate for this position. I will do an exceptional job!
Sincerely submitted,
Wendy L. DeLeon CPht
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