Manager Assistant
Resume:
NAME: TINIKIA PORTER -SHELTON
ADDRESS: **** ******* ******* *** ***** Fl. 33604
PHONE: 727-***-****
EDUCATION: Everest University
AUG /91- MAR/10
MAJOR: Criminal Justice
WORK EXPERIENCE: Salon Centric-Randstad
Position: Credit Analyst
Temp 11/13-3/14
* Collecting payment.
* Made Numerous of outbound & inbound of phone calls to customer
*Approving Credit
* Send out email and faxes of invoice and statement
*Assisting Sale Rep
WORK EXPERIENCE: American Express-Fortira
Position: Fraud & Dispute Analyst
Temp 7/13-10/13
* Settlement Dispue claim.
* Made investigate if it a legal fraud case
*Refund money back onto credit card
* Send out mask of email and faxes.
WORK EXPERIENCE: Eclipse Financial
Position: Debt Manager
10/10- 7/13
*Provided settlement to client through out the United States.
* Made Numerous of outbound of phone calls to creditor.
* I search resources to locates charge off account
* Utilized computer to compose hardship letter to creditor in regard to clientdebt
*I negotiate with client creditor to pay less then what they owe.
WORK EXPERIENCE: UPSIDE COLLECTION
Position: Collector Manager
07/07-9/10
*Provided collection to client through out the United States. I collect on 1-3 years payday loans.
* Made 50-100 outbound phone calls to outstanding debtors.
* I search resources to located debtors
* Utilized computer to compose letter to debtors in regard to there debt
* I’ve had experience in Microsoft word, excel, and doing payroll, scheduling
* Supervise numerous employees
WORK EXPERIENCE: VAR RU CORP
Position: Collector
6/04-12/06
*Provided collection to client through out the United States. I collect on 0-160 day acct on credit card .
* Made 100-200 outbound calls to outstanding debtors.
* I search resources to located debtors
WORK EXPERIENCE: US BANK
Position: Collector
3/02-6/04
*Provided collection to client through out the United States. I collect on 150-160 day acct on credit card .
* Made 100-150 calls to outstanding debtors.
* I provided opportunity to close out old acct to debtors.
* I search resources to located debtors
* Utilized computer to compose letter to debtors in regard to there debt
WORK EXPERIENCE: NATIONAL ASSET RECOVERY SERVICE
Position: Collector
3/00- 3/03 St. Louis MO.
*Provided third party collection to client through out the United States. I collect on 30-90 day acct on mortgage, car payment and charge offs student loan and credit card .
* Made Numerous of phone calls to outstanding debtors.
* I provided opportunity to close out old acct to debtors.
* I search resources to located debtors
* Utilized computer to compose letter to debtors in regard to there debt
WORK EXPERIENCE: EMPOWERMENT CENTER
Position: Program Supervisor/ Assistant Administration
9/00-3/02 St. Louis, MO.
* Designed activities for the center.
* Provided transportation to and from to various activities and appointments.
* Developed funding thru grant writing, fund raisers and donations from outside agencies.
* I’ve had experience in Microsoft word, excel,publisher, quicken and doing payroll, scheduling.
* Assisted with follow-up appointments.
* Provided support and comfort to the client.
* Supervise numerous employees
.
REFERENCES: Available upon request
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