Customer Service Real Estate
Resume:
Ina c. Clay
Lakeland, FL *****
********@*****.***
ENERGETIC, ENTHUSIASTIC, EDUCATED
Education
University OF Psych.
Maryland
Queen Anne's school Centerville, Vocational school Nursing
OF nursing md certificate
Us career institute West Palm Certificate Medical billing
Beach, FL & coding
Liberty Tax School Lakeland FL 2013
Federal TAX Certification 1 Federal PTIN CERTIFIED
Occupational licenses & certificates
Certification title Issuing Completion date Expiration date
organization
Federal TAX IRS 11/2013 12/2014
Certification 1
Employment history
Real-estate Title Processor
05/2014 Island Title
Lakeland, FL
*Search real estate records
*examine titles,
*summarize pertinent legal or insurance details for a variety of purposes.
*May compile lists of mortgages, contracts, and other instruments
pertaining to titles by searching public and private records
Tax preparer
12/2013 - 4/2014 Lakeland, FL
Liberty Tax Service
Reviewing returns prior to submission
. billing clients for returns completed
. starting e-filing process
. checking returns for errors and correcting as found
. other duties and special projects related to the position as
needed.
Foreclosure Bidding Manager
06/2012 - Pro Auction Services 123 Kentucky Ave,
03/2013 Lakeland, FL
Management of hedge fund bidders
* placed bids on foreclosed properties
* virtual marketing
* new business procurement
* billing for purchased properties
* managed title changes
* purchase tracking
* social media marketing
Senior Mortgage Planner
04/2008 - Waterstone Mortgage 10632 Little Patuxent Pkwy
12/2010 Corporation #454, Columbia, MD
* Generated referral business, leads, & relationships with
individuals, existing & past clients.
* completed loan applications & analyzed applicant's information for
pre-qualification for the loan.
* pulled & analyzed credit, and compared for accuracy with the
mortgage borrower's statements.
* corrected inaccuracies and determined the correct loan options for
the borrower
* provided clients with guidance and information relevant to the
risks and benefits of the loan.
* maintained a working file for the office as required for audit and
compliance purpose.
Senior Mortgage Analyst
01/2007 - Fidelity Home Mortgage Dundalk, MD
01/2008 Corporation
* Interviewed of the applicants to obtain specific information
needed for the application process.
* requested for appraisal, applicant credit reports, & other
documentation to evaluate the loan application.
* Compiled loan package facilitated negotiation with applicant
regarding fees & loan repayment options.
* submitted the loan package to the loan processor for review,
stacking, and pre-submission audit
* assured timely loan closing and funding activities according to
the company regulations.
Mortgage analyst
01/2006 - 01/2007 First Commonwealth Timonium, MD
Funding
* Met with applicants to obtain information for loan applications &
to answer questions about the process
* analyzed applicants' financial status, credit, and property
evaluations loans pre-qualification.
* submit applications to credit analysts for verification and
recommendation
* approved loans within specified limits, and referred loan
applications to management for approval.
* reviewed loan agreements to ensure that they are complete and
accurate according to policy.
* provided clients with guidance and information relevant to the
risks and benefits of the loan.
Skills & strengths
. Skills in Microsoft 2007
. Excellent communication skills
. Marketing
. Adaptable, dependable & punctual
. ICD 9 code, CPT, & HCPCS
. Ez-Claim software
. Federal Tax returns
. Land Tech
. YARDI
. Hoot Suite
. Encompass
. Calyx Point
Contact this candidate