Project Quality

L. Ashley Littlejohn 864-***-****

**** ***** **. *********, ** 28134

*********@*******.***

Resourceful leader with 14 years of education and experience within

computer information science and business administration management

emphasis. Exceptional knowledge of statistical analyses, budgeting,

financial reporting, internal and external and auditing procedures in small

to medium sized companies. Well experienced using accounting software

including Microsoft Office 07, Microsoft Live Meeting 07 and Visual Basic,

Peachtree, and SharePoint. Deep understanding with varies photographic

software, Photoshop 9, Adobe Elements 5 and Windows Photo Gallery 2007.

Education

Certified Change Manager Dec. 2014

Acuity Business Institute Charlotte, NC

Masters of Business Administration: Management August 2009

Strayer University Charlotte, NC

Bachelors of Science: Computer Information Science Dec. 2004

Benedict College Columbia, SC

South Carolina Notary

Commission Term 2/14-2/24

Professional Performance

Bank of America Feb.14-Present

Project Analyst

Implementing federal banking changes of the access management and

guidelines within Bank of America global infrastructure and volatile

political environment with the financial community. Gathers, examines, and

analyzes sets of data by utilizing statistical applications and techniques.

Analyst responsibility for authentication and completion of access

management along with supporting images include:

. Analyzes and evaluates model outputs; formulates and tests hypotheses,

weighs alternatives, and determines appropriate responses for actionable

insights.

. Creating and publishing online management reports for the project

members,

. Giving presentation on planning, expenses and target to be achieved to

the team members who will handle the project,

. Identifying data anomalies and communicating back to the data stewards.

. Involved in analyzing and preparing detailed summary of the data

collected for all the departments required by the project,

. Plan and monitor minor projects individually

. Provide project manage support to software solutions integrations by

preparing monthly variance reports.

Corelogic Sept. 12- Feb.14

Data Quality Analyst Sr.

Incorporating governmental changes of the mortgage lending and guidelines

within Corelogic limited infrastructure and volatile political environment

with the financial community. Analyst responsibility for authentication and

completion of mortgage documents along with supporting images include:

. Analyze, query and manipulate data according to defined business rules

and procedures.

. Corrects minor data quality errors.

. Follow defined audit procedures, and produce required metrics according

to defined procedures.

. Knowledge of relational databases and reporting/analysis tools

. Preparation of management reports by analyzing information.

. Provides training to other Data Quality Reps.

. Serves as statistical expert to research, evaluate, and implement new

analytic techniques or technologies.

Citi Nov. 2011- July

2012

Document Processor /Trainer

Implementing governmental changes of the mortgage lending and guidelines

within Citi restrictive infrastructure and impulsive political environment

with the financial community. Beginning as a document processor while

transitioned to a document processor trainer responsibilities begin to

outline the changes within the stabilization of the following:

. Analyzed documents for loan underwriting.

. Created procedural manuals of loan processing.

. Created quality metrics for document processors.

. Created knowledge based testing and platforms with a 98% pass rate

. Evaluated of federal guidelines and procedures.

. Reconciled loan accounts.

. Trained new hires on loan process procedures.

Centralina Council of Government

Jan.2011- now

Change Process Internship (Fin. / Acc.)

Charged with managing business that accounted for the 10 municipal counties

within the unemployment infrastructure, highly knowledgeable of both

banking and investing regulations; with a proven track record of

implementing the necessary controls, policies, procedures and processes to

ensure compliance and mitigate risk. Complete quality driven approach to

developing and maintaining teams built on quality, service, and

uncompromising ethics. Manages a team of internees in the design,

development and maintenance of the procedures includes:

. Articulate business data needs, gaps, impact across all areas and

proposals to close gaps.

. Created knowledge based testing and platforms with a 96% pass rate.

. Bank Reconciliation/ Auditing.

. Implement comparative data trends and integrates relevant benchmark data

into existing analyses and reports.

. Invoices/ Expense Reports/ Payment Transaction.

. Journal Entries and General Ledger.

. Provided administrative support to three departments; streamlined work-

flow processes to boost.

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