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Customer Service Manager

Location:
Whitby, ON, Canada
Posted:
July 23, 2014

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Resume:

BRANDON ATKINSON

*** ***** ******, *********, *******, L1W3K2

Home: 905-***-**** Cell: 416-***-**** ****************@*****.***

EDUCATION

YORK UNIVERSITY

Bachelor of Arts in International Development Studies Apr’13

• Awarded Founder’s College Community Contribution Award, 2009, 2010, 2011

EXPERIENCE

YOUTH FUSION

Sports, Healthy Living, and Music Coordinator Dec ’13-Jul’13

• Responsible for program development and management

• Managed program needs for both Youth Fusion and Assimautaq School priorities

• Coordinated efforts between local partners and Youth Fusion staff

• Managed sports, music, and healthy living programming for over 100 First Nations youth in Kuujjuarapik, Quebec

FOCUS MANAGEMENT Analyst

Sep’13-Dec ‘13

• Assisted in process documentation and strategic planning for clients

• Responsible for program evaluation and development

• Worked with clients to develop their future goals and strategies

• Collaborated with the Ajax-Pickering Board of Trade as Events Assistant

RIGHT TO PLAY CANADA

Summer Sun Internship May’13-Aug’13

• Managed Community Mentor and staff in Summer Sun Camp

• Mentored and assisted Community Mentor and First Nations Youth

• Worked to develop life skills and healthy lifestyle choices with staff and campers

• Team manager for development and implementation of program in Attawapiskat, Ontario

FOUNDERS COLLEGE STUDENT COUNCIL – York University

LeaderShape Cluster Facilitator October ‘13

• Led and managed group of 12 students through a week of leadership training

• Facilitated discussion and response to seminars and program

VP of Athletics May’11-May’13

• Responsible for management of college intramural sport teams (40 teams, 600 athletes)

• Spearheaded advertising/marketing initiative to grow the hockey program from 8 players to 55 in two years

Orientation Chair Summer‘12

• Responsible for management of all orientation and frosh week activities and logistical planning

• Oversaw the hiring and managing of 100 frosh leaders and 250 new students

• Responsible for planning, budgeting advertising and execution of a 10 day event

VP of External Affairs May’10-May11

• Responsible for all community involvement projects and fundraising within the college

• Represented the needs of over 4,000 York University Students

SCOUTS CANADA-Camp Adventureland

Head of Day Camp Summer’10 and ‘11

• Management position over all counselors at camp

• Responsible for camp programming, managing, staff, and experience of 100+ campers

ST.PAUL’S ANGELICAN CHURCH

Summer Intern Summer‘09

• Responsible for organizing summer day camp

• Managed program, staff, and registration

• Worked along with church Youth Pastor to prepare camp

DAIRY QUEEN

Front Counter Manager Sep’07-Jun’10

• Responsible for opening and closing, cashes and supervising store and staff

• Responsible for taking orders, product preparation, and customer service

DUNBARTON HIGH SCHOOL IMPACT COMMITTEE

President Sep’07-Jun’08

• Elected as Junior VP (’05-’06) and Senior VP (’06-’07)

• Planned and executed special events that raised over $142K over the course of ’04-’07



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