Customer Service Assistant

Location:

Posted:

July 23, 2014

Manese Beliard

Email: ***********@*****.**

Career Objective

• Seeking a Position in Home Health Care Industry

Work Experience

May 2013-Present Senior Care ( Temp Agency) Brooklyn, NY

Certified Nursing Assistant

• Arranged patients appointments

• Assisted patients with health care needs, supervised them overnight

• Ordered/maintained supplies in shelves

• Coordinated patients calendar of activities from weekly schedule

• Performed other duties as requested by agencies

2010-2012 The Waterford on the Bay Senior Living Brooklyn, NY

Health Aid Assistant

Maintained patients records

• Protected clients by maintaining confidentiality and adhering to ethical standards

of behavior

• Report any changes in patient/client condition

• Completed progress notes on all patients

• Completed all other assigned duties required by the agency

2007-2009 Healthcare (Temp Agency) Brooklyn, NY

Health Aide Assistant

Performed variety of duties as requested by clients.

• Support to the administration office

• Arranged meeting facilities for superiors

Provided clinical information to all patients in need

Prepared and modify patient’s clinical documents

Education & Skills

TCI College New York, NY

A.A.S in Human Services (June 2011)

• Fluent in French and Creole

• Proficient with Microsoft products

• Excellent communication skills

Able to work at a fast pace and get projects done on time

Able to provide great customer service