Assistant Manager

Location:

Posted:

July 22, 2014

Charlotte, NC ***77

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Catherine Harmon

CASE MANAGER, CHESTNUT RIDGE BEHAVIORAL HOSPITAL

EXPERIENCE

May 2013 – May 2014

Teamed with doctors and therapists to manage a case load of 150 patients for an outpatient

opioid addiction program. Analyzed patient needs and information to draw treatment

conclusions. Investigated patient claims and prescription fraud. Communicated treatment

recommendations and termination of treatment to patients clearly with empathy and

professionalism. Negotiated patient treatment following clinic guidelines, doctor preference, and

insurance coverage.

GRADUATE RESEARCH ASSISTANT, WEST VIRGINIA UNIVERSITY

August 2012 – May 2013

Facilitated the assistant professor in completing post-doctoral research on individual safety

concerns and turnover in social work. Executed targeted literature searches and analyzed

findings to expand search criteria. Compiled findings to develop detailed literature reviews.

Drew conclusions and formulated recommendations for safety in social work and employee

retention.

Notable Accomplishment: Presented on individual safety concerns in social work to Senator

Joe Manchin at the WVU Research Expo 2013.

EDUCATION WEST VIRGINIA UNIVERSITY – MORGANTOWN, WV – MASTER OF SOCIAL

WORK

GPA: 3.92/4.0

Notable Accomplishment: Awarded a Graduate Student Mentor position through peer

recommendation

UNIVERSITY OF NORTH CAROLINA GREENSBORO – GREENSBORO, NC –

BACHELOR OF ARTS

Major: Psychology, GPA: 3.95/4.0

Notable Accomplishment: Sigma Alpha Lambda and Students of Action member

Detail-oriented young professional with a background in research and human services

SKILLS &

ABILITIES

LICSW-reviewed “Excellent” in empathy, professionalism, written and verbal communication

skills, and analytical skills at mid- and end-of-year reviews

Working knowledge of Spanish

IRB and HIPAA Certified