Customer Service Sales

AMANDA CHAU

*** ******** ****., ********, **, R*N 3G7 204-***-**** *****@*******.**

Summary

I am a recent graduate from the University of Winnipeg. I am seeking an entry to

intermediate level marketing position. I have a keen interest in copy writing and brand

strategy development.

Skills

Administrative and Clerical Skills

Proficient with Microsoft Word, strong word processing and formatting skills

Familiar with Microsoft Outlook, Excel, and Powerpoint

Experience working in SAP databases for both accounts payable and human resource

management entry

General Reception desk skills i.e. answering phones, scheduling, and front desk

maintenance

General clerical skills i.e. copying, memo drafting, and filing

Written and Verbal Communication

Strong written and copy editing skills

Comfortable creating and delivering formal business presentations

Retail Sales and Customer Service

Firsthand experience in customer service to a multitude of demographics

Visual in-store merchandising

Cashier and stock management experience

Marketing and Social Media

Blog Content creation, development, and maintenance

Social Media management with Facebook pages, Twitter, Google Plus, and LinkedIn

Familiar with Social Media hub tools such as Hootsuite and Tweetdeck

Experience

Jan/13 – Administrative Assistant, Government of Manitoba Department of Finance Treasury

Feb/14 Board Secretariat Division

General clerical and administrative work

Data entry and human resource management in SAP

Reception Back-up

Community Management Intern, Coelement Inc.

May/12 - Sep/12

Social Media Management

Blog content creation and management

Receptionist and administrative duties

Jan/07 -

Sales Lead (Key Holder), Gymboree Inc.

Present

Customer Service and Retail Sales

Cashier

Visual Merchandising

Education

April 2014 Bachelor of Rhetoric and Communications and English, University of Winnipeg

April 2013 Bachelor of Business and Administration with a concentration in

Marketing, University of Winnipeg

June 2008 High School Diploma, Dakota Collegiate Institute

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