Customer Service Office

Tracy Wiltz

***** ***** **** *****

Houston, Texas 77016

Home 832-***-****

********@*****.***

Exceptionally detailed, organized and highly accurate office professional with a unique

Objective

ability to successfully manage multiple secretarial projects simultaneously. Proven

competencies as an office administrator with superior telephone, customer service and

computer skills. Consistently leverage organizational capabilities to facilitate well run

and streamlined office operations. Well developed interpersonal communication skills to

work effectively with people from diverse professional and cultural backgrounds. Core

areas of performance include:

Direct administrative support to

Skills

•

the Attendance Clerk

Filing/Faxing/Emailing

•

Student Transportation Telephone Answering

• •

Coordination Typing 75 WPM

•

1. Strong Customer

Relations Skills

2. Microsoft Office Suite

2001 to Present

Experience Office Assistant

Spring ISD Transportation Houston, Texas

Handled administration duties for immediate office personnel as

backup or fill in. Other regular office duties that pertain to student

transportation and attendance. Maintains phone system, filing, faxing

and a host of other office management related tasks.

2001 Present

Licensed Driver – Class B CDL Certified

Spring ISD Transportation Houston, Texas

Safely and reliably transport and assist students and other school

•

district passengers to and from school, educational or sporting

events, community based programs and other special activities.

Conduct pre trip and post trip inspections of vehicle as required.

•

Use established routes and designated bus stops.

•

Conduct emergency evacuation drills as required.

•

Instruct passenger riders regarding safety.

•

Drive defensively under varying traffic conditions and inclement

•

weather.

Student management: supervised students while they board/leave,

•

maintain student discipline and report problems in writing to the

transportation; ensuring all district bus rider rules and regulations

are enforced on my vehicle.

Education Lone Star Community College

Pursuing Associate Degree of Science emphasizing in General Education – Anticipated

graduation 2014

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