Customer Service Sales
Resume:
Michael A. Carneglia Home : 704-***-****
**** ******* ***. ** ****** : 704-***-****
Concord, NC 28027 Email :
****.*********@********.**.***
I am looking for an exciting career opportunity in New Jersey that will
allow me to utilize my extensive experience in sales, emergency services
and customer service.
Employment:
Realtor/ Broker 2008 - Present
Wilkinson & Associates Real Estate
8604 Cliff Cameron Drive Suite 110
Charlotte, NC 28269
Responsible for lead generation, marketing of properties, customer service,
contract negotiations, property showings, photography of properties,
measuring properties, inspecting properties, scheduling of inspections,
appraisals and contractors. Managed property rehabs as project manager.
Sales Representative 2010-2012
C.W. Williams Fire Equipment Specialist
574 English Road
Rocky Mount, NC 27804
Provided a high level of customer service while helping to grow my assigned
territory in the area of fire apparatus and fire equipment sales. Gave high
level product presentations and product training. Responsible for marketing
via email campaigns and face to face meetings. Provided accurate and timely
price quotes.
Sales Consultant/ Product Trainer 2008-2010
Bridgeway Solutions
123 North Sterling St.
Morganton, NC 28665
Responsible for product sales and presentation to customers from the state
level to local government. Preformed product presentations during the sales
process to project design for the end user, quote generation and end user
training in the area of emergency services accountability and asset
management.
Realtor/ Broker 2007 - 2008
Re/Max Executive Realty
18708 West Catawba Ave.
Cornelius, NC 28031
Responsible for lead generation, marketing of properties, customer service,
contract negotiations, property showings, photography of properties,
measuring properties, inspecting properties, scheduling of inspections,
appraisals and contractors.
FIREFIGHTER/EMT-D 1995 - 2007
UNION PRESIDENT 2004 - 2006
EXECUTIVE DELEGATE 2000 - 2003
City of New Brunswick
93 Joyce Kilmer Ave.
New Brunswick, NJ 08901
(732) 745 - 5167
Responsible for the emergency response to all fire incidents and emergency
medical calls, performed vehicle extrication, high angle and confine space
rescue. Acted as a company officer providing incident command, company
training, accountability, firefighter safety and team building. Provided
fire prevention demonstrations, initial fire investigation, public
education, hazard analysis, and pre-fire planning and equipment
maintenance. Was elected to union positions with responsibilities to
include contract negotiations, conflict resolution and mediator between the
union and the city administrators.
MAINTENANCE TECHNICIAN 1991 - 1995
Franklin Township Sewerage Authority
70 Commerce Dr.
Somerset, NJ 08873
(732) 873 - 2121
Worked to provide maintenance and repair of underground sewer pipes and
pump stations provided confine space entry, work place safety supervision,
OSHA compliance, emergency response, customer service, safety program
coordination.
Volunteer Experience:
FIREFIGHTER, FIRE CHIEF 1988-2000
ASSISTANT FIRE CHIEF, CAPTAIN, ENGINEER
Franklin Park Volunteer Fire Dept
2 Claremont Road
Franklin Park, NJ 08823
Responsible for fire suppression, fire prevention, fire investigation,
public education, emergency medical response, high angle, confine space,
vehicle extrication, team building, company training, firefighter safety,
accountability, hazard analysis, pre planning, incident command, contract
negotiations, equipment maintenance, personnel development, operating
procedures, customer service, budget development, budget administration,
developed/ implemented standard operating procedures, developed fire
district long term planning, purchasing of fire equipment and fire
apparatus, specification writing and reviewing
Midtown Little League 2005-2006
Edison, NJ
Youth Baseball Coach
Odell Recreation 2007- Present
Concord, NC
Youth Baseball Coach/ youth Soccer Coach
Chairman of Moss Creek Village Safety/ Security Committee 2007-
2010
Concord, NC
Vice- President Odell Recreation Sports 2012-2013
President Odell Recreation Sports 2014
Concord, NC
Education:
South Brunswick High School 1984- 1988
Monmouth Junction, NJ
Middlesex County College 1988-1989
Edison, NJ
Studied Fire Science Technology
Licenses/ Certifications:
Class B Driver's License Fire arson awareness
North Carolina Real Estate Broker License Fire Officer I
NJ firefighter I NFPA 1001 Company officer I
NJ EMT basic with defibrillator Emergency
decontamination
NJ hazardous materials awareness OSHA 29 CFR 1910.120 Operations OSHA 29
CFR 1910.1030 SARA title IIII
High angle rescue NFPA 1670 Emergency response to
terrorism
Confine space rescue OSHA 29 CFR 1910.146 Emergency vehicle
operator
Incident command system I-100, I-200
I-700 National Incident Management System
I-800 National Response Plan
FEMA IS- 00001 Emergency Program Manager
FEMA IS-230 Principles of Emergency Management
FEMA IS-235 Emergency Planning
FEMA IS-00015.A Special Events Contingency Planning for Public Safety
Agencies
FEMA IS-00701 NIMS Multi Agency Coordination System
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