Sales Sap

PERSONAL

KEITH A. HULSE

PO Box ***

Penfield NY

*****-****

Tel: 585-***-****(cell)

e-mail: *****.*****@*****.***

Immigration Status: Green Card

HIGHLIGHTS OF RELEVANT EXPERIENCE

** **** ***** *f SAP SD Consulting experience in R/3 across multiple

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versions from 2.2F to ECC 6.0

RECENT Experiences (2008 – 2014)

Implemented Support Renewal Contract solution using Time-phased

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billing philosophy for periodic billing across multiple geographies (regions)

and multiple currencies for multi-term contracts including prorated periods

Implemented GSA pricing at Government Vendor in Electronics Industry

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selling high range Video editing and Audio equipment to accrue IFF

calculations for Quarterly remittance to GSA .

Worked on a new SAP Is-Retail implementation for the Sports Apparel

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Industry as an SD Lead for the Pricing interface with Webspehere as well as the

Custom ATP interface

Worked for over 4 years on an ECC Greenfield Client migrating Legacy

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to SAP in the area of SD CORE Pricing for their NACS Customer base across 7

Distribution Centers covering Sales, Quotes, Contracts, Returns, Credits and

Debits from Order-to-Cash. Strong integration with MM-PUR, WM, Shipment,

FI/CO and IP/Vistex. Did all Pricing design, configuration and development,

unit testing, QA follow-up, troubleshooting and Production Support. Also

mentored Client personnel in SAP Pricing. Many of their products are subject

to Local Pricing Rules by Tax Jurisdiction and involve many complex

algorithms. Products include Cigarettes, OTP (Other Tobacco Products) and

General Merchandising – pretty much anything you would find in a

convenience store.

OTHER experiences

Worked on SAP upgrade Project from 4.7 to ECC 5.0 at Jabil Circuit for

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about 1 year

Excellent knowledge in Order Management including Sales, Contracts,

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Pricing, Rebates, Deliveries, Billing, Resource-related Billing and Output

Configuration

Excellent knowledge Sales Order Enhancements including use of

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Customer Master, Material Master, Pricing Communication Structures, User

Exits, VOFM Routines, BAPI, BADI and Function Modules

Excellent Integration knowledge with MM-PUR, IM-WM, PS and FICO

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including enhancements in MM-PUR

Excellent knowledge in ABAP/4, defining custom Z-tables, designing

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custom transactions, designing custom enhancements, custom reports, and

custom function modules with respect to SD OTC processes. In many cases I

also provided development support and critical de-bugging and troubleshooting

skills

Excellent knowledge in EDI aspects of SD specifically Create, Change

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and Cancel Orders, Order Confirmation, ASNs, Shipments and Invoices

Excellent knowledge in LE and Transportation processes including

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Freight and Shipment Costing.

Experienced in leading and mentoring Teams in SD OTC processes

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Developing material and training Consultants in SD OTC processes

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Developing material and training Client IT Support and End Users in SD

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OTC processes

Conducting Blueprint Workshops in SD OTC Processes

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Authoring comprehensive Detailed Designed documents in Pricing

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including Configuration, Customer Master changes, Material Master Changes,

Pricing Upload strategies (using LSMW or ECATT), Pricing maintenance

strategy, Enhancements, Reports, Conversions and Interface Strategies

Authoring Functional & technical specifications, creation of test

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scenarios and test data and User test scripts and documentation in SD OTC

processes

Fully trained in CRM 4.0 in the area of Customer Interaction Center

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specifically Winclient and Webclient

Supported an in-house Project to configure a CRM Server dealing with

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Customer demos and prototyping of Account Management, Lead and

Opportunity Management, CIC, and some Analytics

Worked in many Industries in both Private and Public Sector

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EMPLOYMENT SUMMARY

AVID Technologies, Burlington, MA Oct 2013 – present

Role: SD Pricing Lead Consultant

Joined Avid to implement automated pricing between Salesforce and SAP for the

Federal Govt Customers who purchase from the GSA Schedule. Involved various

flavors of GSA pricing and calculation of IFF as well as specific rounding rules for

GSA. Also designed and developed specific ALV GSA reports for calculation of

Quarterly GSA Sales and the remitted IFF amount to Fed Govt.

Second Project was to implement a global time-based pricing solution for Avid’s support

contract renewal business using periodic billing. This involved 3 geographies and

multiple currencies to apply a generic solution which would address contract proration

and any specific rounding issues arising from that for multi-term contracts billed

annually, quarterly or a one-time billing plan. The solution had to interface with

Salesforce.com which raised the customer quotes but all pricing was called from SAP

except ‘additional manual discounts’.

Third project was to enhance the pricing extract changes when list prices was updated in

SAP and passed down to salesforce.com using ‘change pointers’. This involved both

configuration and custom programming to generate idocs (COND_A) to send down to

the Quoting System which needed upto date ‘active’ prices.

A fourth project was to identify areas of improving pricing performance when a price

call when salesforce.com called SAP for real-time prices when creating a customer

quote.

SEI, Raleigh, NC Jan 2013 – Sep 2013

Role: SD Team Lead Consultant

Joined an ECC 6.0 IS-Retail project as the SAP SD Functional Configurator and

Technical Architect. Key areas of responsibility – designing a global ATP solution

across three separate platforms – WSC, CRM and CFP to work within a single

Configure-to-Order and procured sales stock process. Recently assumed the SD Lead

role and took up responsibilities in all aspects of the SD solution.

Became SD Team Lead in Feb 2013.

EBY-Brown, Naperville, IL Nov 2008 – Dec 2012

Role: SD Senior Pricing Lead Consultant

Joined green field ECC 6.0 project as the SAP Sales Pricing Lead Designer, Configurator

and Technical Architect. Key areas of responsibility – defining Regional Pricing

requirements across multiple DCs(7 in all) throughout the mid-west and designing,

configuring and enhancing the SAP Solution from a Legacy system. Also involves all

reverse logistics processed through Returns and Credits with Special rules for certain

Customers. To-date we have rolled out 6 Distribution centers consisting of roughly 85%

of all sales volume including the South east region comprising of Alabama with 39 Tax

jurisdictions to configure and program in SD Pricing across the spectrum of Cigarettes,

OTP(Other Tobacco Products) and Miscellaneous products as well as providing the

backbone for the Tax liabilities, accruals and Tax reporting by Jurisdiction. All Dcs were

successfully deployed at the end of October 2011. I am currently supporting all live DCs

with Change Requests and Production defects aswellas transferring knowledge and

mentoring Client resources when the need arises.

Client references: Kevin Reilly CIO

Barb Gordon – COE SD Executive

Randy Gerber – SAP Logistics Director

ADC, Minneapolis, Mn

Role: SD Senior Pricing Lead Consultant

June 2008 – Oct 2008

Joined a Global SAP Pricing re-design Project as the SAP Pricing Lead designer,

Configurator and Technical Architect. Key areas of responsibility – defining

Global/.Regional Pricing requirements across ADC Regions for the Americas, EMEA and

ASIAPAC, re-configuring and enhancing SAP Solution, Conversions and on-going

Pricing maintenance Loads using LSMW and Management Reporting (SAP and BW/BI).

Smithfield Foods, Smithfield, Va

Role: SD Senior Functional/Technical Business Analyst

Dec 2007 – May 2008

Contracted in to enhance Smithfield’s North American Pricing issues to produce Price

Lists which can be distributed both internally and externally. Also Pricing solution

needed to use more automation – currently designed as a pure manual solution – and

reduce pricing errors at Invoice time by comparing CEP with the List price. Smithfield

had multiple Price Basis at the item level in a single order and the system had to deal

with that. Designed a Custom solution to allow this with some Enhancements to the

main order entry screen to offer key users flexibility to switch from one pricing basis to

another one as seamless as possible. Performed all design, Configuration, development

and testing of Transactional solution as well as design and development of a Price List

Order Simulation Tool which performed Order item price simulations and downloaded

to Excel and/or E-mailed to a USER. Helped a little with some Rebate issues too.

Designed and presented comprehensive SAP Pricing Training material via Power-point

with on-line demos to key Pricing Business Analyst. Finally – enhanced standard

VA14L to allow custom selection criteria by Broker and add more details e.g. Planned

PGI date, Broker etc

International Paper, Memphis, Tn

Role: SD Senior Functional Business Analyst

Sep 2006 – Sep 2007

Involved in the following functional areas: Order Management (MTO and MTS) for both

domestic and Export business. Specific attention to Automatic Sales Order Close Process,

Pricing for Customer Stratification (apply minimum order item and Minimum Order ship

charges at Billing only, and Automatic Lead-Time up-charge/incentives based on specific

Sale order item lead-time policy) – and Freight Costing for Truck and Rail mode of

transport...Also, some exposure to APO/TPVS through end-to-end testing of Order

Management scenarios.. Completed at least 2+ Business/IT Design Documents for the

above requirements consisting of both Configuration and Custom Development solutions

within SAP Order to Cash and Logistics Execution Functionality. Each solution

consisting of specific SAP objects to be enhanced (user-exits, pricing requirements, CBV

Formulae and CV Formulae) with full Technical database and coding requirements where

applicable..

Jabil Circuit, St Petersburg, Fl

Role: SD Senior Functional Business Analyst

Oct 2005 – Sep 2006

Joined Jabil as a Senior Functional SD Logistics Consultant in the area of B2B Make to

Order with Production Order integration and Interface with legacy Shop Floor System

and back to SAP for Shipping using LE and Transportation. Heavy troubleshooting of

Inbound Idoc processing with Custom tools.

Designed and implemented a Product Eligibility Warehouse solution to pass Warranty

data to End Customer through XML extract files using SAP Shipment data. Designed,

configured and implemented a Reverse Logistics solution for RMA processing of

Shipped Configurable Products.

From Jan ’06 investigated, Designed, configured and developed Functional specs for

Custom development of an Integrated Supply Chain Process for POS equipment to large

Retail Customers throughout the USA and Canada. Project involved upgrading from 4.7

to ECC 5.0 landscape and meant we had to ensure the solution was managed on both

systems until such time the upgrade was complete. Also, the landscape contained a

Custom B2B Architecture for processing Inbound EDI Sales Orders which we linked

systemically to a manual SAP Master Integration Sales Order. Upto 150 Orders were

linked to a single Master Order. The Process was managed from inbound Receipt of

Customer Consigned parts on MM side through Sales and Production and handed over to

SAP for Shipping which involved multi-level packing in Shipments using Handling Unit

Management and also involved Serial management in SAP. Many Customer facing

documents were generated including BOL, Dispatch Advice and a comprehensive

Packing List via e-mail. Went live in May 2006. Post production support for three months

at the Memphis Plant.

Department of Interiors, Herndon, Va

Role: SD Lead Functional Business Analyst

Apr 2005 – Sep 2005

Joined a Bearing Point Project Team to assist in deploying four major bureaus in the DOI

onto SAP PublicSector Solution. Involved in total integration of the solution from

Inception of Funds Management through Project Systems, SD Order Management,

Procurement through MM, Cost collection through various other means e.g Labor

Postings and Overhead Calculations and eventually Billing the Costs back to the

Customer through SD Resource-related Billing functionality. Also responsible for

managing Customer Master Maintenance and Interfaces including Customer Hierarchy,

Billing Enhancements to the RRB solution and numerous Billing schedules. In addition

helped develop training materials such as BPPs and Test Scripts for Integration Testing.

Systech Integrators, San Jose, Ca

Role: SD CRM Consultant

Dec 2004 – Mar 2005

Joined Systech and undertook extensive training at SAP Academy in CRM 4.0 in CRM

Sales, CIC and Trade/Promotion Management. In Jan 2005 worked on internal Project to

configure CRM Server for the following functionality; Marketing and Account

Management, Lead and Opportunity Management, CIC Winclient and Webclient.

Also, worked as Lead SD Consultant on a 4.7C Best Business Practices for Hi-Tech

Solution Workshop(1 month) in Portland, Oregon for a Government

Defense Contractor

Lubrizol, Cleveland, OH

Role: SD Func/Tech CRM Consultant

Nov 2004 – Nov 2005

Assigned to assess current Global Pricing design and produce Executive Report detailing

the steps to convert old style to new 4.6 version and address impact on internal and

external SAP business processes

Moen Corp, Cleveland, OH

Role: SD Func/TechCRM Consultant

Jul 2004 – Oct 2005

Assigned to configure, design, develop and implement huge backlog of SD Order-to-Cash

Logistics issues e.g. Custom Pricing Audit Report for Sarbanes-Oxley needs, Credit

Cards, Change Log issues, Order Tracking, EDI Inbound/Outbound, Mass Order

Change, Customer Net WebPortal Processing – SAP process, Business Data Issues

Mead Westvaco, Dayton, OH

Role: SD Func/Tech Consultant

Jul 2004 – Jul 2004

Assigned to assist in developing a new Rebate strategy regarding implementing the new

SAP Rebate procedure.

Zeon Chemicals, Louisville,Ky

Role: SD/MM Func/Tech Consultant

Jun 2004 – Jul 2004

Assigned to configure, design and implement a Shipment Costing process using SAP

standard functionality together with Custom solution using PA and Profitability Analysis

o SD Transportation Shipment Costing Process

o SD Interface with MM Purchasing and FI/CO-PA

IDEXX Labs, Portland, Maine

Role: SD/MM Func/Tech Consultant

Jul 2004 – Jul 2004

Assigned to configure, design and implement a Third Party Dropship process using SAP

standard functionality.

o SD Order creation – Material and Freight Pricing

o SD Third Party Item configuration

o Third Party Material Master Creation

o Purchase Requisition/Purchase Order Configuration

o Release Strategy with Classification

o Invoice Receipt Verification Configuration

o SD Billing Configuration

o SD/MM General Ledger postings

o Lot Tracking solution

o SD/MM Credit/Returns process

o Report Lists

o Batch Job scheduling

Rockwell Collins, Cedar Rapids, Iowa

Role: SD/MM Func/Tech Consultant

Apr 2004 – Jun 2004

Assigned to troubleshoot a backlog of Production Support Remedy Tickets in following

Order-to-Cash areas – cleared backlog in 5 weeks

o SAP-EDI order creation using SPEC2000(Airline Industry std)

o Manual Backorder re-scheduling and ATP problems -

o Pricing Issues – re-pricing

o Invoicing Issues – splitting, Tax exemptions, Printing exceptions

o Purchase Order Print

o OSS Note Application – additional Shipping Points

o OSS Note Application – additional Shipping Output fields

o Deferred Revenue Solution

o Credit Management Issues

Lucent Technologies, Murray Hill, NJ

Role: SD/MM Func/Tech Consultant

Dec 2002 – Jan 2004

Re-joined the Lucent SAP 4.6C Quote-To-Cash Project as part of a Team engaged to

estimate hours and assign resources to the Wave 2 Roll-out. Became a member of the

Blueprint and Realization Teams to handle the areas of :

o Credit Card Process Management

o Import/Export

o Resource-Related Billing for Client India

o Integration with MM-Purchasing solution for both Sales Order based and

Project System based business scenarios

o Interface with WM Third Party Distribution solution

o Interface with Foreign Trade Import/Export Compliance Solution

o Shipment Processing of Export Deliveries solution

o Global Export Pricing both Customer and Inter-Company Scenarios

o For Multiple shipments from Sales and Projects

o Pro-forma billing pricing and output processing

o Tax Determination for Plants Abroad

o Service Maintenance Contracts Pricing Solution

o Sales Pricing of Complex Maintenance Products involving Parent/Child Item

Relationships using Billing plans with milestone/periodic billing

o Sales Pricing Formulae for Parent and Child Item Pricing with Billing Plans

o Rounding Formula for Recurring Contract Item and Child items with Billing

Plans

o Master Data requirements from Global Transfer Pricing, SD outputs and

MM-PUR EDI outputs

o Resource-Related Billing from Project WBS

Provided Functional Spec and Technical Design, Development, Documentation

and knowledge transfer support for all of these areas.

Siemens, Lake Mary, Fl

Role: SD Func/Tech Consultant

Nov 2002 – Dec 2002

Joined this Client on a short term basis to help out with their SD Pricing issues in their

4.6C implementation. Worked alone in designing and developing solutions for the

Services Division with respect to:

o Labor and Freight Charges on Service Orders using SAP Resource-Related

Billing Functionality

o SD Pricing Procedure simplification and troubleshooting

Lucent Technologies, Murray Hill, NJ

Role: SD/MM Func/Tech Consultant

Oct 2001 – Nov 2002

Joined Lucent SAP OMS95 Quote-To-Cash Project as SD Team Lead engaged to

integrate this piece of the Lucent Business onto an SAP 3.1I platform within 6 months.

Led a Team of 4 Consultants and also worked primarily in these areas:

o Contract Pricing using Configuration, Requirements, Formulae and user-exits.

o Worked on Pricing Master Data and identifying Customer and Material Master

Data requirements to support key processes

o Designed and developed many solutions in areas including Global Transfer

Pricing using the Profit Center Hierarchy to store uplift factors

o Third Party Vendor Order Processing integration with MM-Purchasing

o Sales Order Management

o Credits/Debits and Returns process

o Billing and Integration with FI/GL Accounting using Validation and Substitution

Rules.

After the Lucent SAP OMS95 Quote-To-Cash Project Go-live joined the EF&I Wave I

Quote-To-Cash initiative as part of the SD Team engaged to integrate the Lucent

Complex products Business onto an SAP 4.6C platform within 6 months. Worked

primarily as a cross-functional liason with the MM-Purchasing, PS and FI Teams

designing, configuring and developing solutions in SD across all those areas to enhance

the business process design in SAP such as:

o MM-Purchasing EDI message control

o Tax Determination for Plants Abroad

o Global Transfer Pricing in Sales and Project Deliveries

o Automatic Ship Complete to trigger billing block removal in Sales Order and

Projects from SD Delivery

o Additional Enhancements to Make-to-Order and Engineer-to-Order business

scenarios

o Complex Make-to-order sales to delivery copy rules using delivery group

o Automatic Copy of Contract Data from Original Sales to Returns/debits/credits

with reference to Invoice

Cosine Communications Redwood City, Ca

Role: SD Func Consultant

Jun 2001 – Aug 2001

Joined Cosine as a post go-live troubleshooter in their Customer Service and Accounts

Divisions and solved issues in the following:

o Designed and developed Configuration solutions for their Try and Buy Process

with specifically their Serial number management using SAP’s Consignment

Functionality.

o Assisted Accounting Department with Credits/ Debits and Returns Order

Management Processes with Disposition and Repairs

o Fixed issues in some Custom built Finance Revenue reports

Compaq Houston, Tx

Role: SD Func Consultant

Oct 2000 – Jun 2001

Joined the Compaq World-Wide Sales Logistics Supply Chain Team as a member of

KPMG in a Blueprint phase of converting their existing 3.1I Complex Enterprise

Organization Structure to a simplified version using less Sales Areas.

Key areas were ability to better utilize Customer and Material Master data fields for

Sales Order processes such as Pricing, Transfer Pricing and Profitability Accounting

needs.

In March 2001 Joined the Compaq GSO Service Division Project Team as a member of

the SD Team engaged in Prototyping their key Business processes in 4.6C. My personal

involvement was in the Design, Configuration, Testing, Presentation in Demo form to key

business leaders for the following processes;

o Stock Transport Orders

o Inter-Company Stock Transfers

o Inter-Company Sales Transfer Pricing

o Foreign Trade Processing

o ECCN Configuration

o Export License Management

o Embargo Controls

o Sanctions/Denied Parties

o Pro-active Monitoring of Logistics Supply Chain processing using Workflow

Commonwealth PA Harrisberg, Pa

Role: SD Func Consultant

Sep 2000 – Oct 2000

Part of a combined KPMG/IBM joint venture to put together a full blown 4.6C Demo to

the Client. My involvement as the sole SD Consultant was to configure the SD Module to

successfully process Billing from Projects using SAP’s new Resource-Related Billing

Functionality. Set up all Customer, Material and SD Pricing Master Data needs.

Eastman Kodak Rochester, Ny

Role: SD Func/Tech Consultant

June 1997 – June 2000

Joined the Kodak Project as part of the SAP America Team engaged in implementing a

3.1 Quote-to-Cash solution. Primarily involved in decommissioning a legacy Rebate

System to SAP using the Standard SAP Rebate Functionality. This design involved a

number of non-standard processes which were handled in SAP using both creative

Configuration and Development solutions. In addition, was engaged in support of

Configuration of SD Customer Contract Pricing using all the Development tools

available e.g. Requirements, Formulae and user-exits. Also Transfer Pricing, Order

Management, Billing and Reporting. Heavily involved in mapping Customer Master and

Material Master data fields to support key logistics processes such as Customer Pricing,

Inter-company Pricing, Rebates, Material Determination and Substitution and Output.

Schwan Sales Enterprises Marshall, Mn.

SD Functional Consultant

Feb 97 – May ‘97

Handled the Roll-out of a new Food Product Offering in 3.1I involving Configurable

Bills of Material and all the associated SD work around Sales support through to Billing.

Set up Customer Master and Material Master Requirements to support this new process.

Claris Works Santa Clara, CA.

SD Functional Consultant

Jan ‘97 – Feb ‘97

Helped on a pre- go-live troubleshooting Roll out of a new 3.1I Release in the Areas of

Text determination, Account Assignment and deferred revenue.

SAP TRAINING

July 1995 – SD Core Module (SAP Johannesburg, South Africa)

March 1997 – ASAP Methodology (SAP Chicago)

Dec 1997 – ABAP/4 Workbench (SAP Toronto)

July 2000 – SAP SD 4.6 Delta Training (SAP Parsippany)

Nov/Dec 2004 – CRM 4.0 Bootcamp (SAP Philadelphia)

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