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Manager Customer Service

Location:
Stafford, TX
Salary:
$ 13.00
Posted:
July 22, 2014

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Resume:

A.J. AlJbouri, CPA Candidate

Houston, TX ***** . 832-***-**** . ********@*****.***

CAREER OBJECTIVE

CPA Candidate seeking an accounting position that will satisfy the TSBPA

work experience requirement to obtain license. Expect to meet the

educational requirements by June 2015.

PROFESSIONAL

EXPERIENCE

? Financial Reporting/Documentation ? Cash

Management

? Budget Preparation/Administration ?

Planning/Scheduling

? Financial Management/Analysis ? Staff

Management

? Business Analysis ? General

Accounting

Operation Accountant Part Time

(Sep.2012 -June.2014)

You First Transportation

Houston, TX

. Review, evaluate and analyze client's concerns of internal operations as

they relate to profit and loss statements

. Evaluate, in detail, the department heads' concerns

. Provide reverse analysis to client regarding information derived from

evaluations with all department heads and subsequent reviews of their areas

of operational responsibility

. Provide recommendations and proposed solutions to client concerning how

to resolve identified problems

. Implement various tools, such as incentive programs, to promote increased

productivity within each department

. Increase service levels of client by no less than 10%

. Increase production levels in all departments by developing and

instituting various tools of accountability to promote incentives

. Achieve overall reduction in client's total operating costs through

various methods including, but not limited to, progressive analysis into

driver and warehousepersons behavior and work ethics

. Improve client's logistics operations by optimizing transportation modes,

carriers, rates, and service, thereby reducing transportation costs

. Optimize client's inventory placement, quantity, and reorder level to

reduce overall inventory 10-15% while improving customer service

. Update client's WMS and TMS software to more efficiently run operations

. Design and implement graphical analysis process to highlight

transportation business issues

. Perform record management, including attendance, payroll, production

shipments and retrievals

Accountant (June 2010 - Aug.2012)

Resource Health Home Company/Resource Care Corporation, Houston-TX

Responsible for entire accounting function, including AR/AP, payroll

processing and reporting, tracking project expenses, reviewing and

verifying employee expense reports, and preparing bank reconciliations and

manage all operating expenses at consignment locations. Established

accounting policies and procedures. Assisted in setting up accounting for

additional branches and review sites daily and develop action plan and

improve financial savings and exceptional performance also Prepare annual

budget for assigned site and monitor monthly and Performs other various

duties as assigned

Accounting and Finance Manager, Iraq Station (June 2009 - March 2010)

Agility Logistics Group-USAI

Responsible for all accounting and financial reporting for the Republic of

Iraq segment of Agility (GIL, DGS & Investment), a global provider of

integrated logistics in some of the world's most challenging environments.

Reported directly to CFO for Middle East & Africa.

. Managed the accounting function, including monthly close, account

reconciliations, and journal entry adjustments. Kept current with rapidly

changing accounting regulations in Iraq.

. Supervised staff of approximately fifteen, including five direct reports,

as well as many more from five station offices in Iraq.

. Liaison for both external (KPMG) and internal auditors for five station

offices in Iraq.

. Prepared weekly, monthly, quarterly, and annual financial statements and

debt footnotes for reporting to corporate office, as well as analysis of

business trends and daily operation costs and manage all operating

expenses at consignment locations.

. Prepared forecasts of income, expenses and earnings based on actual and

expected operations. Heavily involved in budget process.

. Provided financial analysis, advice and support to clients and colleagues

to enable them to make sound business decisions. Project environments

varied enormously, and clients included multinationals, retailers and the

US Government.

. Compiled confidential logistics reports tracking personnel and equipment

losses for Iraq region that went directly to CEO of Agility in Kuwait.

. Work with internal stakeholders to ensure smooth operations for all

various departments

Deputy Finance Manager, Iraq (September 2007 - June 2009)

Louis Berger Group-USAI

Reported directly to Finance Manager for company managing $340 million in

USAID funded agribusiness programs .

. Responsible for overseeing all accounts payable, subcontract payments,

and grants process payments.

. Reviewed payroll disbursements.

. Responsible for project cost accounting and reporting, and maintaining

project list.

. Prepared weekly, monthly, quarterly, and annual grant and project

reports.

. Examined all expense reports for expats and local national staff,

especially field staff (transportation, lodging, per diem, and other

expenses)

. Supervised Finance Department when Finance Manager out of office.

Finance Manager - Vinsan Construction & Trading Group, Turkey

(May 2004-Aug 2007)

Finance Manager - Manal Investment Group, Yemen (Mar 2002-Apr

2004)

Assistant Finance Manager -

Washington Testing & Consulting Services (W T C S), Yemen

(Dec 2000 - Dec 2001)

Cost Accounting Officer - Adbahn Trading Group, Dubai (Jun

2000 - Dec 2000)

Head of Planning & Cost Management -

Electrical Construction Company (ECCO), Libya (Oct

1996 - Jun 2000)

Bookkeeper - Duty Free Shop, Iraq (Oct 1983 - Oct 1996)

EDUCATION AND CREDENTIALS

Administration and Economic College, Baghdad, Iraq - B.Sc. Degree in

Accounting (1996) 120 hours of credit

accepted by TSBPA toward educational requirement

Houston Community College, Houston, TX - 25 hours completed as of August,

2012

CPA Candidate with TSBPA - Have completed 145 of the 150 hour education

requirement

CPA License - from the Middle East Institute for Accounting & Auditing

(2006)

Certificate in Individual Taxation - Houston Community College (2011)

Certificate in Corporate Taxation - Houston Community College (2011)

COMPUTER SKILLS

Proficient in Microsoft Word, Excel and Outlook ? Various accounting and

financial software programs including: QuickBooks/Enterprise 10, Tally 9,

Peachtree Accounting, International Accounting Software, and Oracle

PERSONAL

Citizenship status: Green Card holder (no need for company sponsor).

Authorized to work in the United States for any employer.

Languages: Arabic and English

References available on request



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