JENNIFER SCHIMP

** ****** **; MANCHESTER, NEW HAMPSHIRE, 03104 P: 802-***-**** E: ace2ih@r.postjobfree.com

PROFESSIONAL EXPERIENCE

DARTMOUTH-HITCHCOCK, MANCHESTER, NH

Master Scheduler September 2008 - Present

• Responsible for managing and maintaining 23 provider and 8 nursing schedules in IDX system while working

with members of Primary Care teams to ensure compliance with the Medical Home model. Working with Human

Resources to report and track provider time off for vacations and CME. Maintain provider confidential files. Approve

and manage provider time off requests. In charge of Diabetic referrals and letters and the Televox patient reminder call

system. Produce Variance reports for the department manager which showed reasons for possible budgetary gain or

loss. Create weekend triage reports of providers on call and weekly provider schedules and communicate with staff.

Maintain website www.amion.com to reflect provider monthly and weekly call and Provider changes as needed.

Design and disperse daily same day access reports to the Organization across four departments and Executive

Management. Cross trained to help cover check in and check out of patients with labs, appointments and tests.

Participated in conflict resolution training.

FLETCHER ALLEN HEALTH CARE, BURLINGTON, VERMONT

Master Scheduler/COA February 2002 - February 2007

• Achieved a $2000.00 gain in lost revenue for old Tel-medicine bills not paid by New York State Prison

System. Provided excellent patient service by answering a multi-line phone system to book/schedule patient

appointments for 4 multiple sites with 13 providers. Triaged phone calls from patients for refills, urgent questions, etc.

Bumped and rescheduled patients from providers schedules. Built Master schedules and templates for all providers in

the department using IDX software. Paged provider on call in department for emergent consults from other providers.

Filled in for front desk registration/check in and greeted and registered new patients. Processed data entry for patient

demographics. Trained 5 new schedulers. Generated general clerical and some private billing for Tel-medicine

services.

FLETCHER ALLEN HEALTH CARE, BURLINGTON, VERMONT

Benefits and HR Assistant August 2000 - February 2002

• Experience in employee recruitment and retention, staff development, conflict resolution, benefits and compensation, HR

records management, HR policies development and legal compliance. Helped field benefits questions during open enrollment,

made up benefits packets for new hires for orientation, kept Excel spreadsheet for various record keeping for STD, LTD,

Worker's Comp, and Cobra as well as Health Care Reimbursement.

EDUCATION

ASHFORD UNIVERSITY, CLINTON, IOWA

M.A., Organizational Management with Focus in Human Resources, Feb 2014

KEENE STATE COLLEGE, KEENE, NEW HAMPSHIRE

B.A., Psychology with Art Minor, May 1998

ADDITIONAL SKILLS

• Microsoft word / Microsoft excel, People Soft, Multiple line phone, Power Point, training employees

• Attended Seminar on New Hampshire Labor Laws (May 2014) Skills

MEMBERSHIPS

• Employee Activity Committee at Dartmouth Hitchcock 2009-2011

• Head of Fundraising Committee for daughter's school

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