Rebecca Hanson

*** ****** ****

Burlington, NC **217

336-***-****

ace2hq@r.postjobfree.com

Experience

*/**** – 10/2013 The Hair Design School – Winston Salem, NC

Part Time Customer Service Coordinator

Responsible for greeting salon guests, in-school/potential students, and other school

visitors in a friendly, professional, and timely manner. Managed the reception area, routed

any inquiries to appropriate personnel, input necessary data into the company’s database,

and managed the SuperSalon Point of Sale. Assisted with orientation, open houses and

other admissions-related activities.

2/2012 – 7/2012 United States Postal Service – Greensboro, NC

Human Resources Shared Service Center

Human Resources Associate – Temporary

Performed basic staff work in support of the implementation and administration of

personnel transactions and call center activities in a human resources shared service

environment.

2006 – 2009 NewBridge Bank, Greensboro, North Carolina

Marketing Traffic Coordinator (May 2009 – September 2009)

Assisted the Manager of Marketing in all areas of advertising, marketing, public relations

and sales strategies to achieve short term and long term objectives.

• Assisted in the coordination of corporate bank functions/events.

• Managed all corporate sponsorships and donations.

• Compiled financial related news, ads and articles.

• Created health and wellness newsletter and coordinate all health and wellness related

activities and events.

Human Resources Assistant (2006 – May 2009)

Supported the entire human resources function in all areas of recruitment, employment,

personnel records, employee relations and benefits administration.

• Performed payroll and benefits maintenance.

• Served as backup to payroll and ezLabor time clock systems.

• Conducted new hire orientation and prepared new hire packets.

• Administered various employee benefit programs, such as group insurance, life, medical,

dental, accident and disability and 401(k) plans including enrollment of new hires.

• Created and developed reports as requested from HR and payroll system.

1995 – 2006 Loparex Inc, Eden, North Carolina

Human Resources Manager (2004 – 2006)

Worked in partnership with the Operations Manager to plan, lead and organize human

resource development and strategies that were proactive, solutions focused, sensitive to

employee needs but business driven. Performed Human Resource Generalist functions as

needed.

• Coordinated the recruitment, evaluation, and selection and orientation techniques to be

used in meeting personnel needs of the company.

• Coordinated the training and development programs for all employees.

• Analyzed, recommended and implemented controls for compensation programs, salaries

and employee benefits.

• Advised the operation with respect to the requirements of state and federal regulations.

Human Resources Assistant (1995 – 2004)

Performed administrative duties in the human resources department by entering personnel

and payroll information into the HR/Payroll system, maintained personnel files provided

clerical assistance for the HR Manager, answered employee policy and benefit questions,

and performed HR related administrative duties.

• Processed insurance enrollments, changes, and terminations including COBRA.

• Verified monthly billing of medical and dental premiums.

• Prepared, verified and processed payroll and ensured accuracy of time records.

• Created and developed computerized reports from HR database.

Education Bachelor of Science in Organizational Management and Development

December 2004

Bluefield College – Bluefield, VA

A.A.S. in Management

June 2001

Patrick Henry Community College – Martinsville, VA

A.A.S. in Legal Assisting and Certificate in General Business

June 1995

Patrick Henry Community College – Martinsville, VA

Certified Personal Trainer

April 2014

ISSA

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